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WelcomHotel Chennai - Member ITC Hotel Group

cathedral road, gopalapuram,next to russian culture centre Chennai India 600086
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2017, 13 Dec
atWelcomHotel Chennai - Member ITC Hotel Group
86%Guest recommend this hotel
Sawan KumarVery good management..Read All Reviews
₹ 5402
    Sub Total1 room for 1 nightExcludes Taxes
    Lowest Price Guarantee
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    12:00Check In
    12:00Check Out
    79Rooms
    • Flower Shop
    • Parking Facilities Available
    • Shops (on site)
    • Money Exchange Facility
    • Banquet Facilities
    • Steam bath
    • Swimming Pool
    • Safe
    • Printing service
    • Speciality Restaurant
    • Sauna
    • Concierge
    • Shared Lounge
    • Business Center
    • Conference Hall
    • Conference Facility
    • Video conferencing
    • Health Club / Gym Facility Available
    • Bar / Lounge
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    4.5 / 5141 Reviews
    86%Guests
    Recommend
    4.5Service Quality
    4.5Amenities
    4.4Food & Drinks
    4.6Location
    4.5Cleanliness
    4.4Value For Money
    Verified Guest 5 / 52017, 6 Dec
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    Verified Guest 4 / 52017, 30 Nov

    Very good management

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    Verified Guest 5 / 52017, 22 Nov
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 17 Nov

    I dont understand why itc is debranding themselves. old shabby.. seepages visible across. service staff clueless. They all work on statement of 5 minutes but dont bother to respond back. Booked 2

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    Welcom Hotel ChennaiManager replied in a day

    Dear Guest At the outset, I would like to thank you for giving your valuable feedback regarding the recent stay at WelcomHotel Chennai. I also appreciate, you taking time to appraise us on our shortcomings. It is feedback like this which helps us to improve and streamline our services to further enhance guest experience. It is our endeavor to deliver exceptional guest experiences, but fell short in this particular service encounter. As explained to you during our telephonic conversation, I would like to assure you that I have personally addressed your observations and necessary corrective measures have already been taken.  May I request you to treat this as an aberration, not reflective of our normal service standards and customer care. We look forward to welcoming you back at WelcomHotel Chennai, Member ITC’s Hotel Group

    Verified Guest 5 / 52017, 1 Nov

    Excellent location , nice and clam stay very good food

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