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Naina Resort and Cottages

naina resort and cottages naina resort manali vashist road Manali India 175131
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Hotelier Photos70 Photos
Travellers Photos14+ Photos
2017, 19 Oct
atNaina Resort and Cottages
71%Guest recommend this hotel
Jiteen MadhuGood Hotel, great location and helpful staff. Would receipt to try this...Read All Reviews
₹ 1500
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    • wi fi
    • Extra Bed (On Request)
    • Dining Hall
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    4.1 / 559 Reviews
    4.1Service Quality
    4.7Food & Drinks
    4.3Value For Money
    4 / 52017, 18 Oct

    Good Hotel, great location and helpful staff. Would receipt to try this.

    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 10 Sep

    A peaceful stay and the best view you can get in manali.

    Did you find this review helpful?Yes ()Viewed 40 times
    Naina Resort And CottagesManager replied in 22 days

    Dear Ms.Vasundhara Thanks For Your Rating and Praisy Words..Must Visit again

    Verified Guest 2 / 52017, 15 Aug

    they never bothered to clean the room even when asked to clean several times. there was plan for flower decoration, but they just said bye sir when we left the room. but never asked for key or neithe

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    Did you find this review helpful?Yes ()Viewed 99 times
    Naina Resort And CottagesManager replied in 2 months

    Dear Mr.Vinay We are Very sorry for the Problems that You Faced.Nut According to Your Problems let me Clear Everything one by one:- # 1:-About Room Decoration:-As You Had booked honeymoon suite Room,so it was our job to decorate the rooms.But you should had to submit the keys when u left for excursion,but You not & if the issue is about duplicate keys,so we never open rooms without client's consent due to security issue. # 2:-About Lift:-We have not mentioned any where that we have lift facility in our hotel and the same is about your walking problems. Although we have clearly mentioned that our hotel is 2 Km From Main Mall Road.if you do not had any transport facility ,in that case you are also blaming us.But still we are very sorry. # 3:-About Food :-We had a lots of client staying there on the same day of your check-in,but they had not raised any issue about food ,we don't know what type of food you were expecting. At Last We are again very sorry.

    4 / 52017, 11 Jul
    Did you find this review helpful?Yes ()Viewed 85 times
    5 / 52017, 17 Mar

    Location is fabulous and peaceful. Hospitality is very good. Manager Krishan, is very humble and cooperative person. Food is better. Cleanliness is good. Service is also very good. Resort is on hill

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    Did you find this review helpful?Yes ()Viewed 997 times
    Naina Resort and CottagesManager replied in 3 months

    Dear Mr.Harish Thanks For your Praisy words and comments about our staff.i hope we can also expect you in future .Must Visit again

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