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Hotel

Nani Hotel

nani hotels and resorts opp. clock tower chinnakada kollam 691 001 kerala Kollam India 691001
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2017, 19 Oct
atNani Hotel
75%Guest recommend this hotel
Reny Jayaparakasworst hotel..don't stay..the reception staff is very rude....Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    28Rooms
    • Outdoor Activities
    • wi fi
    • ceiling fan
    • Dining Hall
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    Location

    4.0 / 573 Reviews
    75%Guests
    Recommend
    4.0Service Quality
    4.0Amenities
    4.4Food & Drinks
    4.3Location
    4.5Cleanliness
    4.1Value For Money
    Verified Guest 1 / 52017, 28 Aug

    worst hotel..don't stay..the reception staff is very rude..

    Did you find this review helpful?Yes ()Viewed 9 times
    Nani HotelManager replied in 5 days

    We thank you Mr.Reny for taking time off to post a review of Hotel Nani. We are sorry to hear about the hardship faced by you. However please note that your booking through an OTA was not confirmed by us for technical reasons. Please understand that our check in time is 12 noon. Your guest arrived at 4 am and demanded a room which could not be offered since our rooms were fully sold out. Commitment to customer service is our topmost priority. We suggest you to please notify hotels of early check in so as to avoid such difficulties in future. We look forward to greet you on your next visit to kollam.

    Verified Guest 1 / 52017, 27 Aug

    the hotel reception staff is the worst..booked two rooms and they first told no payment done..then they changed and told nly 1 room.. altogether never stay in the hotel..the reception staff are really

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    Did you find this review helpful?Yes ()Viewed 8 times
    Nani HotelManager replied in 6 days

    We thank you Mr.Reny for taking time off to post a review of Hotel Nani. We are sorry to hear about the hardship faced by you. However please note that your booking through an OTA was not confirmed by us for technical reasons. Please understand that our check in time is 12 noon. Your guest arrived at 4 am and demanded a room which could not be offered since our rooms were fully sold out. Commitment to customer service is our topmost priority. We suggest you to please notify hotels of early check in so as to avoid such difficulties in future. We look forward to greet you on your next visit to kollam.

    Verified Guest 3 / 52017, 22 Jun

    1hr Late check out for 1 room request was not permitted.Our Group had 4 rooms.

    Did you find this review helpful?Yes ()Viewed 93 times
    Verified Guest 5 / 52017, 11 May

    nice ambience ... middle of the city... nice rooms n hospitality

    Did you find this review helpful?Yes ()Viewed 99 times
    Verified Guest 4 / 52017, 8 May
    Did you find this review helpful?Yes ()Viewed 95 times

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