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Hotel

Neemrana's - Tijara Fort Palace

gram- hasanpurmafi, tehsil tijara Tijara India 301411
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2017, 19 Nov
atNeemrana's - Tijara Fort Palace
95%Guest recommend this hotel
Jagannath KarIt’s really a good experience..I would like to visit again....Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    43Rooms
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      4.1 / 521 Reviews
      95%Guests
      Recommend
      3.9Service Quality
      3.9Amenities
      2.8Food & Drinks
      4.0Location
      4.0Cleanliness
      4.0Value For Money
      Verified Guest 4 / 52017, 5 Nov

      It’s really a good experience..I would like to visit again..

      Did you find this review helpful?Yes ()
      Verified Guest 4 / 52017, 15 Sep

      Tough way to reach up to the Tijara Fort as the road to Tijara is not so good

      Did you find this review helpful?Yes ()Viewed 9 times
      Verified Guest 4 / 52017, 12 Sep
      Did you find this review helpful?Yes ()Viewed 85 times
      Verified Guest 2 / 52017, 3 Sep

      From the check in process to check out, the hospitality is way below average. Specially Anand and vivek there so called senior staff are uncooperative ......folks follow random room allotment even if

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      Did you find this review helpful?Yes ()Viewed 98 times
      Neemrana S Tijara Fort PalaceManager replied in 4 hours

      Dear Guest, Thank you for your review. We are extremely sorry to read about your experience at the property. As you may be aware, Tijara Fort has a range of rooms from INR 7400 to INR 30000 which are spread across 2 wings. Mardana mahal has some rooms which are small or quirky in the lower categories while Rani mahal are More grand. There are various adjacent rooms and suites which are a great choice for families and guests that are travelling together. Do inform our Sales team about your requirements and they shall gladly assist you in finding a suitable room whenever you stay with us next. We always recommend this as rooms in the same price category are often separated from each other. Your observations have been conveyed to the respective department heads and they shall conduct the necessary training to ensure that the same does not recur in the future. The Neemrana philosophy is different from hotels where modern- day amenities are given priority over ambience and old-world charm. At Neemrana, we try and strike a balance between the two so that the past is not completely obliterated. Further common hospitality practices like room service are avoided. This is part of our USP. We do hope that you will give us an opportunity to overlay your past experience with a fresh and memorable one. . Warm Regards,

      Verified Guest 4 / 52017, 5 Aug
      Did you find this review helpful?Yes ()Viewed 983 times

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