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Novotel Chennai OMR - An AccorHotels Brand

Rajiv Gandhi Salai, IT Expressway, Sholinganallur Chennai India 600119
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2018, 21 Aug
atNovotel Chennai OMR - An AccorHotels Brand
100%Guest recommend this hotel
ajith rajThe way they treat customers is purely judgemental based on their looks and way they talk. I felt very embarrassed when I came with my friends here.. ..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    • Hotel safe
    • Golf Course (within 2 miles)
    • Shops (nearby)
    • Audio - Visual Equipment
    • Gluten-free meals
    • Housekeeping
    • Near to Beach
    • Children's meals
    • Extra Mattress (On Request)
    • Guide / Sightseeing Service
    • Multi Cuisine Restaurant
    • Charging points
    • Function Room
    • Fitness centre (nearby)
    • 24 Hour Front Desk
    • Porter / Bellhop
    • Front Desk
    • Television
    • Airport transportation (surcharge)
    • Money Exchange Facility
    • Business services
    • Ironing Service
    • Intercom
    • Newspapers In Lobby
    • Safe
    • Business Center
    • Security at All Hotel Entrances
    • Valet service
    • Room Service (24 Hours)
    • Conference Hall
    • Parking (Complimentary)
    • Meeting Rooms
    • Board Room
    • Video conferencing
    • Air / Rail Booking
    • Free Internet
    • Computer Rental
    • Photocopying
    • Restaurant/Bar
    • Free Wifi
    • Free Parking
    • Restaurant
    • Lift / Elevator
    • Wifi
    • Printing service
    • Telephone/fax machine
    • Breakfast Buffet
    • Highchairs
    • Car Rental
    • Beach Nearby
    • Public Restrooms
    • Porter Services Available
    • Fitness Equipment
    • Daily Housekeeping
    • Ticket Service
    • Gay-friendly
    • AC/Heater
    • Medical Assistance Available
    • Wheelchairs available
    • Free WiFi
    • Internet Access
    • Function room
    • Free WiFi Internet(Lobby)
    • Room Service
    • Conference Facility
    • Health Club / Gym Facility Available
    • Private parking
    • Reception
    • Fire Exit Signs
    • Free Internet Access
    • Locker Facility
    • Laundry Service Available
    • Power Backup
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    1.3 / 51 Reviews
    1.3Service Quality
    1.3Food & Drinks
    1.3Value For Money
    1 / 52018, 12 May

    The way they treat customers is purely judgemental based on their looks and way they talk. I felt very embarrassed when I came with my friends here.. moreover they don’t even have everything that’s on

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    Did you find this review helpful?Yes ()
    Novotel Chennai OMR - An AccorHotels BrandManager replied in 9 days

    Dear Mr. Benadict, Thank you for taking the time to place your feedback ** and we were extremely disappointed that we failed on this occasion to meet your reasonable expectations. Please accept my sincere apology for the discomfort you experienced. We take our guest comments with immense seriousness in our endeavor to improve the areas of opportunities that such invaluable feedback highlights to us. I will be glad if you take time out and explain the gist of your review to our Rooms Division Manager at ** or you can email him at I, rest assured I have personally spoken with all the concerned Managers to ensure we have begun taking the necessary corrective actions to address all the gaps you highlighted to us and avoid any similar recurrence. At Novotel Chennai we endeavor to provide our guest’s services that are friendly, attentive and timely. With these endeavors in pursuit, we would love to see all our guests depart with only a positive memory of their home here in Chennai. I do look forward to the opportunity of welcoming you back and having another chance to win your faith and trust in us.....

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