Hotel O Eternity Elite

Very tragic experience. Nothing is favorable for family 👪 for unknown people. 1. There's no security for family. 2. No lift was available upon arrival as the hotel is situated in top floor and if you have kids it's difficult to take up along with your luggage. 3. The booking was made inclusive of breakfast but none of the hoteliers asked for breakfast except tea. when the same was asked to hotel management they said we don't provide anything if it is not asked by customers. 4. On the reception hotel management is always gossiping with 4-5 other people who are available idle and room entrance is directly opening to the reception. 5. Hotel owner needs to relook upon the candidates who are given the responsibility to deal with customers. 6. Room key was asked to submit for cleaning but upon resuming it was seen that the cleaning was not done even the dust bins were not emptied. 7. Intercom landline was not working. 8. In the morning lot of sun light was coming in as room curtain is not designed accurately to avoid the light. 9. There is no table chairs in the room as if you wish to take lunch or dinner, you need to sit down to the floor. No other choice 10. Room location is also not accessible for Ola and other Cabs. 11. Mirrors are not available in the room. 12. Cup board / cabinet is also not available to keep your clothes. 13. Hotel is never advisable to book for senior citizens as lots of stairs cases to face to reach the hotel. 14. No kitchen/Pantry available. 15. Staff behaviour is often seen arrogant in nature. 16. No geyser facility is available for kids for bathroom.

service was good. but problem is when I reached that hotel then hotel person told me next time you book this hotel from **** application otherwise we will not provide room for check-in. other things,room ,cleanness,lighting was very good.

rooms qere so messed up, unhygenic, stains all over on bedsheets, quilt cover, quilt, pillows, pillow cover. they were not having any new pair. mattress was even so dirty, bed having so many small bugs, worst management

very nice hotel and make genuinely. some problem we r facing as like as breakfast. no canteen available in this hotel. and **** charged brackfast amount with us but this facility not available at the hotel.