Hotel O Golden Comforts

I booked Hotel Golden Comfort, Bengaluru for a two-night stay from 5th to 7th July at a price of ₹2,3K around. However, upon arrival, the hotel receptionist informed me that I would have to pay an additional ₹534, claiming their policy does not allow accepting any bookings per night. This was never communicated at the time of booking, and the amount shown was accepted and confirmed. I find this to be a major lapse , as customers rely on to show correct and final pricing. The receptionist was adamant and unhelpful, asking me to either cancel the booking, which was marked non-refundable. This was not only frustrating but also stressful, as I was traveling with my wife and not alone. Such last-minute surprises and lack of coordination between the hotel are completely unacceptable. While the hotel rooms themselves were decent and location convenient, the overall experience was disappointing due to the miscommunication and poor handling of the situation. I hope Goibibo takes immediate steps to correct price listings and clarify hotel policies to avoid such issues for future customers.

I booked Hotel Golden Comfort, Bengaluru via Goibibo for a two-night stay from 5th to 7th July at a price. However, upon arrival, the hotel receptionist informed me that I would have to pay an additional ₹534, claiming their policy does not allow accepting any bookings below per night.This was never communicated by Goibibo at the time of booking, and the amount shown on the app was accepted and confirmed. I find this to be a major lapse on Goibibo’s part, as customers rely on the platform to show correct and final pricing.The receptionist was adamant and unhelpful, asking me to either call Goibibo customer care or cancel the booking, which was marked non-refundable. This was not only frustrating but also stressful, as I was traveling with my wife and not alone.Such last-minute surprises and lack of coordination between the platform and hotel are completely unacceptable. While the hotel rooms themselves were decent and location convenient, the overall experience was disappointing due to the miscommunication and poor handling of the situation.

Worst manegement not single hangers in wordrobe no drinking water provided careless attitude from hotel staff and room boys.refused to allocate room online payment demands extra amount compled to pay rs 410 for which recipient taken after lots of arguments

A very well maintained, clean hotel at a very prime location, just opposite to shivaji nagar bus stand. All the amenities were in prime condition. Would love to stay here again. No privacy was interrupted. No weird judgement or looks