ORCHHA CLUB AND RESORT

The resort is constructed in a big area but the maintenance has been very bad.....Sharing my experience below:-I have booked an AC tent (3 AC Tents). At the time of check in, the guy at reception gave me an offer of choosing from rooms and tents.... If in case I want to opt for rooms or tents, anything out of rooms and tents....When the other guy took us to the rooms, the entire building was almost empty and there was no light arrangement (I reached at around 7 PM)Even the varandas of the floor were without lights. We had to put on the torch of our mobile phones to see the passages.When entered into the rooms, there was a bad smell coming out from the room as if those were kept packed from a long time.....I asked them to show me the Swiss AC Tents, when saw the area where tents were made... It was like a jungle and to my surprise, there was not even ample amount of street light to see properly......I was along with my whole family of around 10 members including kids who were all feeling scary as there was no proper lighting and the place was looking a jungle type with no maintenance.Opposite to my tent there were other tents which were under construction or repair.... The whole place was not looking appropriate.Water bottles kept in my brother's room were expired in the month of August 2023, hotel guys forgot to see that.... Ha ha ha....After all this, in the next day morning, we saw that there were no kettle to make the tea even.I booked a room with breakfast here they passed all the limits, there was no information about the breakfast, no call nothing....At around 11.30 we got a call from that same guy of reception saying your time of check out was 10 AM and it is 11.30 now and disconnected the phone.I called him back and enquired about no information about breakfast... He said I dont know, restaurant team calls to the guests for the breakfast..... After his arrogance, I immediately went to the reception and had a good sweet talk with that guy along with his general manager.....The Park for kids was full of big grasses that you will feel scary even going inside that park, they even did not think of maintaining it too.Swimming pool was OK. After all this they just said a sorry... Ha ha ha....I paid for all this.Please never ever think of visiting this property.....They even have a problem of very low staff members...same person to take your luggage, same person for other works also.....Seriously, this place is horrible.If you go there, you are definitely going to waste your money and time.Can you pls refund my money for at least breakfast because nobody was served with a breakfast?

breakfast not having more item only 4 items is there paratha, sabji puri, poha and sandwitch. 1 hours takes for breakfast supply buffe not avilable. only 1/2 & ltr water botel provide for one person extra water botel mrp rs 20 charged rs 94 too high which is basic things dinner is good as per quality . room size good sweming pool is maintained, staff behaviour is also good and cooperative

Property is good but maintenance is big issue. Swimming pool was not clean properly. walls of room and wash room was very dirty. Dogs wandering near pool side and in garden. May be a good option for destination wedding but not good for business travelers because it required regular maintenance on daily basis. Over all for one night stay you may prefer it.

Property looks different than what is in real and services are really pathetic . We were travelling with little kids and it took multiple attempts to get a things delivered in room. So basically it was over commitment and under delivery. Services were way to too poor . Room cleaning were even not done on time