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Hotel

OYO 10883 Pema Thang Residency

2, Rashmi Prasad Alley Marg, Gangtok Gangtok India 737101
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2018, 18 Aug
atOYO 10883 Pema Thang Residency
68%Guest recommend this hotel
Samrat ChakrabortyIt was good. food was tasty. manager was very help full. other staff also very cooperative. little bit far from MG Marg. around 15 minute by walk to r..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    15Rooms
    • Free WiFi
    • Complimentary Breakfast
    • CCTV
    • Room Service (24 Hours)
    • room service
    • Free Internet Access
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    3.6 / 525 Reviews
    68%Guests
    Recommend
    3.8Service Quality
    3.9Amenities
    1.3Food & Drinks
    3.3Location
    1.3Cleanliness
    3.8Value For Money
    Verified Guest 1 / 52018, 30 Jun

    Rooms are available at much cheaper rate than what I paid. The staff is not professionally trained to cater the need of guest. Food quality is also not good.

    Did you find this review helpful?Yes ()
    Oyo 10883 Pema Thang ResidencyManager replied in 2 days

    Hi Daljeet Singh. I am deeply saddened after reading this. I was out for some work at the time of your stay and left an attendant to ensure a great stay. I hope I could do something to make the experience right, but thanks, at least I will ensure this doesn’t happen to any guest in the future. Please reach out to me if there is any additional feedback. I hope to serve you better whenever you visit my place next. Thanks, Atif

    Verified Guest 5 / 52018, 14 Jun
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52018, 11 Jun

    bad experience, rooms are not actual as showing on booking time. so far distance from market area,

    Did you find this review helpful?Yes ()
    Oyo 10883 Pema Thang ResidencyManager replied in a day

    We apologize for the troubles that you had to go through and we regret the inconvenience caused. It is rather unfortunate to know about this issue happening to one of our guests. Rest assured, we'll investigate and solve the issue leading to this.

    Verified Guest 2 / 52018, 3 Jun

    no good room services available here.

    Did you find this review helpful?Yes ()
    Oyo 10883 Pema Thang ResidencyManager replied in 2 days

    We're extremely apologetic to know that your stay experience with us has not been a pleasant one and would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent.

    Verified Guest 1 / 52018, 25 May

    good service... satisfactory....

    Did you find this review helpful?Yes ()
    Oyo 10883 Pema Thang ResidencyManager replied in 21 minutes

    As per guest , hotel is really good , services are really decent .His only was location ,i told him if next time you faced any concern like these then do call back on our helpline number.

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