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Hotel

OYO 11480 Hotel Blue Star

S 21/47 A-1, Englishia Line Rd, Vijay Nagar Colony, Cantt, Varanasi Varanasi India 221002
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2018, 15 Oct
atOYO 11480 Hotel Blue Star
78%Guest recommend this hotel
Arun SharmaHotel situated in a gali. Which was very dirty. Room was clean. Wash room was clean but very small. They Don't have any kitchen hence they provide foo..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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      What our guests say

      AP Abhishek Pandey
      1 /5

      Paid Rs 300 more at hotel for early check in. Towel not available. Not good.

      Did you find this review helpful? Like(0)

      Manager replied in 2 days

      Hi Abhishek, I am really apologetic about your experience with the property. This is not the kind of experience I would want my guests to have. Thank you for taking out time to highlight the issue. Your feedback will help me in handling future guests more diligently. Hoping to serve you better if we cross our paths again. Thanks Amit kumar

      AS Arun Sharma
      3 /5

      Hotel situated in a gali. Which was very dirty. Room was clean. Wash room was clean but very small. They Don't have any kitchen hence they provide food from outside. Which quality

      + More

      Did you find this review helpful? Like(0)

      Manager replied in 3 days

      HI Arun Please accept my sincere apologies for the inconvenience caused. If you ever plan on visiting again, I will personally assure an awesome stay. Thanks to your feedback, I will be taking care of this and will ensure it doesn’t happen again to any of my guests. Hoping to offer you an awesome experience whenever you plan to visit next. Thanks

      HT Hemant Tripathi
      5 /5

      Room is small but service is good.

      • +1 Photos
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      Manager replied in a day

      Hi Hemant Tripathi , I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, Jamil Ahmed

      MK Madan Kumar
      5 /5

      Good service. value for money.

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      Manager replied in 3 days

      Hi Madan Kumar, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Atif

      RJ Ravi Jaiswal
      4 /5
      Did you find this review helpful? Like(0)

      Manager replied in 2 hours

      Hi Ravi Jaiswal, Thank you for taking out the time to review us. We are very sorry, we could not cater to your need properly. We would request you to please let us know what can be improved, so that we can work towards resolving the issue. Thanks, Jamil ahmed

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      Abhishek Pandey2018, 29 Jul
      atOyo 11480 Hotel Blue Star

      Paid Rs 300 more at hotel for early check in. Towel not available. Not good.

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