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OYO 13531 Hotel Sundaram Palace

2/2E, Indore Gate, Ujjain Ujjain India 456001
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Travellers Photos10 Photos
2018, 21 Oct
atOYO 13531 Hotel Sundaram Palace
83%Guest recommend this hotel
Naresh PrasasService was very poor. The breakfast was included, but it was only poha which was available. Complained, but got a rude reply..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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      What our guests say

      VV Vaishali Verma
      4 /5
      Did you find this review helpful? Like(0)

      Manager replied in 3 days

      Hi Vaishali Verma , Thank you very much for rating us. We're elated to know that we could make your stay a happy and successful one. It'd be very kind of you, if you can give us feedback on what did you like about our services. We will be looking forward to hearing from you. Thanks and regards, Jamil Ahmed

      OJ Omkar Jaiswal
      1 /5

      worst hotel..very bad experience

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      RA Rajesh Agrawal
      3 /5

      Yes good hotel any resonable price

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      Manager replied in 19 hours

      Hi Rajesh Agrawal, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Rachit

      DA Deepti Anand Anand
      1 /5

      This place of stay exemplifies how horrid an horrible experience can be.  The hotel doesn't have Bath Towels due to rains. The reception is prompt in picking calls to listen to the

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      Manager replied in an hour

      We really apologies for the inconvenience caused, going forward we are proceeding with the refund of 382 INR as a token of apology and will make sure in your future booking you wont face any issue again.

      NA Narendra Amulani
      2 /5

      room services is almost not is better

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      Manager replied in 25 minutes

      As discussed with guest, shared apology and feedback noted! Guest pacified.​​

      Vaishali Verma2018, 4 Oct
      atOyo 13531 Hotel Sundaram Palace

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