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Hotel

OYO 1811 Hotel Leisure Palace

Mahananda Complex, Laxman Jhula, Mahananda Complex, Laxman Jhula , Rishikesh Rishikesh India 249201
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2018, 20 Oct
atOYO 1811 Hotel Leisure Palace
61%Guest recommend this hotel
Ananya AparoopaOverall experience in this hotel was good but I'm not happy with the water supply in the washrooms of this hotel. Moreover there is frequent fluctuati..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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      What our guests say

      SG Sunjay George
      1 /5

      Rooms not well maintained, staff very poorly trained, entered our room twice using their keys without knocking or ringing the bell. Poor food, also we checked in 7 hours late and

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      Manager replied in 21 hours

      Hi Sunjay George I am deeply saddened after reading this. I was out for some work at the time of your stay and left an attendant to ensure a great stay. I hope I could do something to make the experience right, but thanks, at least I will ensure this doesn’t happen to any guest in the future. Please reach out to me if there is any additional feedback. I hope to serve you better whenever you visit my place next. Thanks, SAJAN

      AA Ananya Aparoopa
      3 /5

      Overall experience in this hotel was good but I'm not happy with the water supply in the washrooms of this hotel. Moreover there is frequent fluctuation in the voltage! If these mi

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      Manager replied in a day

      Hi Ananya Aparoopa, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Rachit

      GN Gaurav Negi
      1 /5

      I was not provided room in the booked hotel despite telling them them that i will reach late around 10pm. Room provided was not worth at all. There were cigratte buds, ****e bottle

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      Manager replied in 8 days

      Hi Gaurav Negi I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, SAJAN

      AT Ashish Tyagi
      1 /5

      quality of hotel room is not good and condition of Almera is very bad and when I am booked the hotel they show that their

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      Manager replied in 9 days

      We're extremely apologetic to know that your stay experience with us has not been a pleasant one and would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent.

      SK Sudhir Kumar Kumar
      4 /5

      Nice hotel, neat and clean rooms, gud location just nearby laxman jhoola.

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      Manager replied in 2 days

      Dear Guest, Thank you for sharing your experience with us. We welcome feedback from our guests' to work on them diligently. We hope to make more such memories together and it's relationships like these which keep us going. We constantly work towards giving you a comfortable & smooth stay experience and we look forward to hosting you soon.

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      Sunjay George2018, 21 Jun
      atOyo 1811 Hotel Leisure Palace

      Rooms not well maintained, staff very poorly trained, entered our room twice using their keys without knocking or ringing the bell. Poor food, also we checked in 7 hours late and during checkout asked them for an hour extra, ie 1200 afternoon and they bluntly, very rudely refused. Also the electricity keeps going off and on every 30 mins during the day. Would not recommend anybody to stay here.

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