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Hotel

OYO 2839 Hotel Ganga Palace

Junction Road, Near Bhag Bahadur Police Chowki, State Bank Chowraha, Mathura Mathura India 281001
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2018, 16 Oct
atOYO 2839 Hotel Ganga Palace
76%Guest recommend this hotel
Yashwant Yadavi booked for a Room for 2 person with complimentary breakfast. The Room size is small as compared to a 3 star hotel which it is. Complimentary breakfa..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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      What our guests say

      NR Naveen Rai
      5 /5
      Did you find this review helpful? Like(0)

      Manager replied in a day

      Hi Naveen, Thank you very much for rating us. We're elated to know that we could make your stay a happy and successful one. It'd be very kind of you, if you can give us feedback on what did you like about our services. Thanks and regards, Jamil

      VS Vishal Sharma
      4 /5

      Size of rooms and bathrooms is small then standard.

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      Manager replied in a day

      HI Vishugavri We appreciate your feedback. The aim of our team is to provide the best hospitality and services to our guest, hence your valuable comments help us to focus on the area of improvement, Thanks a lot for staying with us.Looking forward to host you soon Thanks Amit kumar

      SK Santosh Kumar
      1 /5

      the rooms of the hotel are in pethatic condition, bed sheet and blankets were very dirty,rooms are not spacious, AC Was not working. bathroom was dirty .over all very poor experien

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      Manager replied in a day

      HI Santosh I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, SAJAN

      GG Gajendra Gahlot
      2 /5

      This hotel room is not clean ..

      Did you find this review helpful? Like(0)

      Manager replied in 4 days

      Hi Gajendra, I am really apologetic about your experience with the property. This is not the kind of experience I would want my guests to have. Thank you for taking out time to highlight the issue. Your feedback will help me in handling future guests more diligently. Hoping to serve you better if we cross our paths again. Thanks Amit kumar

      GS Garima Sahni
      2 /5

      Not clean. Not a pleasant experience.

      Did you find this review helpful? Like(0)

      Manager replied in 5 hours

      Hi Garima Sahni, I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, Rachit

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      Naveen Rai2018, 11 Oct
      atOyo 2839 Hotel Ganga Palace

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