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Hotel

OYO 8866 Mountain Face Cottage

Near Green Tax Barrier, Naggar Road, Manali Manali India 175131
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2018, 21 Aug
atOYO 8866 Mountain Face Cottage
85%Guest recommend this hotel
Priyanka AttriThe hotel is nice. The ambience is cool. But it is almost 4 kms from the mall road and around 5-6 kms away from volvo bus stand. So, if you are planni..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    7Rooms
    • Parking Facilities Available
    • Free Wifi
    • Payment by Credit Card accepted
    • Complimentary Breakfast
    • CCTV
    • Front Desk
    • room service
    • 24 hour security
    • Television
    • Free Internet
    • Free WiFi
    • Daily Housekeeping
    • Air conditioning (controlled in the room)
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    4.2 / 5105 Reviews
    85%Guests
    Recommend
    4.3Service Quality
    4.2Amenities
    4.7Food & Drinks
    4.2Location
    4.7Cleanliness
    4.3Value For Money
    Verified Guest 2 / 52018, 18 Jul

    main problem was that of water. there was no water for drinking & for hygiene. even we didn't get room service. we had dead flies & mosquitoes in our rooms. also the owner's dog used to relieve itself

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    Oyo 8866 Mountain Face CottageManager replied in a day

    Hi Sahil Sharma, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Jamil ahmed

    Verified Guest 2 / 52018, 28 Jun

    Complementary Breakfast is not Hygienic

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    Oyo 8866 Mountain Face CottageManager replied in 21 hours

    Hi Satprakash Kapur I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, SAJAN

    Verified Guest 1 / 52018, 26 Jun

    worst place to even think of staying there...... booked this option for a single night just to enjoy the view from their rooms...... the staff was so rude & unprofessional in providing even basic requ

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    Oyo 8866 Mountain Face CottageManager replied in 21 hours

    Hi Lovneesh Pahwa, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Rachit

    Verified Guest 1 / 52018, 17 Jun

    It's been worst hotel I have stayed in my entire life. Hotel location was good but the staff and facilities are worst. No power, No staff service, no manager in the hotel. Food was worst and the one p

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    Oyo 8866 Mountain Face CottageManager replied in 6 days

    Hi Vaibhav Sarin , I am deeply sorry for the experience you had at my place. Cleanliness is something that I am peculiar about and can’t compromise on, needless to say, would not want my guests to experience such issues on my property. Thanks for drawing my attention towards this issue as I will be taking this up and will fix these issues with immediate effect. Please reach out to me in case of anything else. Have a great day ahead. Thanks, Jamil ahmed

    Verified Guest 2 / 52018, 29 May

    The location of the hotel was gud and the view is also nice but the management was very poor. The hotel needs more staff...

    Did you find this review helpful?Yes ()
    Oyo 8866 Mountain Face CottageManager replied in 6 days

    Dear Guest Our apologies for the inconvenience caused to you. This is not an experience we want our guests to go through. We've forward the issue highlighted by you to the concerned team and we'll surely work on the same. Hope to host you again soon and make up for the trouble.

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