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Hotel

HOTEL PARASOL RESIDENCY

H#169, NH 31A, Pani House,Upper deorali, Sikkim Gangtok India 737101
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2018, 21 Aug
atHOTEL PARASOL RESIDENCY
66%Guest recommend this hotel
Runal UkeRooms are good but the cleanliness is missing. Towel was not at all clean and the bedsheets are also now wash may be. Overall the good place to stay B..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    17Rooms
    • Extra Person / Child - Share the same room
    • Room Service(Limited Hours)
    • Outdoor Parking - Secured
    • Doctor on Call
    • First-Aid Kit at Front Desk
    • Fire Safety
    • Fire Exit Signs
    • Doorman
    • Family Room
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    3.0 / 53 Reviews
    66%Guests
    Recommend
    3.0Service Quality
    3.0Amenities
    3.0Food & Drinks
    3.0Location
    3.0Cleanliness
    3.0Value For Money
    Verified Guest 1 / 52018, 5 Jul

    behaviour of staff not good owner was drunk and underestimate guest. no etiquette to treating guest. really bad experience.

    Did you find this review helpful?Yes ()
    Hotel Parasol ResidencyManager replied in 12 hours

    Sorry to know about that but sir I am the owner of this hotel, no one else and You had my number,if such things happened why did you not asked me? The person went to your Room was my staff & I personally take a note if such things happened!Please call me if you got my missed call alert.Also please note that I came to know that you asked for Room up gradation in front of other guest which is tough as you are asking for a favor for which someone else is paying more that you.If you had asked me personally then I will definitely give you possible options. Please send me your mail ID so that I can send you a yearlong customized offer for you which is only available for few of our guests.

    Verified Guest 4 / 52018, 24 Jun

    Hotel was good and food is also good. Staff was very friendly and cooperative. Thanks a ton.

    Did you find this review helpful?Yes ()
    Hotel Parasol ResidencyManager replied in 2 days

    Thank You very much for your kind review Sir. We also have several properties all over Sikkim.Hope to serve you better next time.

    Verified Guest 3 / 52018, 24 Jun

    Rooms are good but the cleanliness is missing. Towel was not at all clean and the bedsheets are also now wash may be. Overall the good place to stay But need improvements in terms of cleanliness.

    Did you find this review helpful?Yes ()
    Hotel Parasol ResidencyManager replied in 19 hours

    Thank You very much for your kind review sir, Actually the sheets and towels given to you that time was just washed without ironing.As you know we have washing machine in our hotel and private laundry is available for that. But because of the wet weather clothes need time to soak & iron dry keep it wet for a while.Regarding cleanliness we will keep this point in mind and will try to regain the same quality like before as soon as possible.

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