Qube House BNB

Highly unprofessional and unreliable! I had booked and paid 4 days before arrival at hotel. I called the hotel around checkin time on arrival day that I will come after evening 6 o'clock. The owner confirmed if I had paid full amount which I said yes to, so he said we can come and there are no issues. Not once but twice I called and told him. Called him again at evening asking for directions which he gave us. When I reached the hotel, I was told that they had given my room (for which I booked and paid already) to someone else because I didnt answer the hotelier call (network issues). The owner did not even care to inform his staff about my evening arrival even though I called him twice. After an argument for over half an hour he said he has a vacant room for someone else who hasnt turned up but booked 2 days ago. I told the staff that I booked 4 days ago then how come he gave my room to someone else and the other is still on wait. So after another 10mins of ruckus, I was given that room. Even then, the arrogant people were blaming me for it as my cell was unreachable. But what about the calls I made and informed them that I'd come after 6pm? Highly unprofessional and fully money minded people! Not recommended at all. Coming to the room - paint was off from walls and the broken walls with cement also coming out was clearly seen. No lights in the washroom, only a single dim light in the room. Room door was even jammed. Washroom wasnt even cleaned. Used soaps of someone living in the room prior to me, was still there at the wash basin. No water in washroom taps or commode, rather 2 buckets of water were given. I just slept for the night and left at 7.30 in the morning 'coz I just couldnt stand the filth this hotel room was.

Overall experience is good, staff is supportive and humble. They allowed us to check-in early. That helped us a lot. It took some time to find this hotel but I can understand we were new and map doesn't helped so called hotel people and they guided over call. It's very near to Laxman jhula ghat, You can't go by bike from laxman jhula to hotel as jhula does not allowed for bike. So if you want to go by bike you can go by Ram Jhula Ghat, from ram jhula it will take 30 minutes to reach hotel.

not visited the hotel, before booking showing location 2 km after booking it shows 11 km other side of the of the river which is not possible for my mom to cross the river by walking, since she felt from the horse & her knees are paining also informed to Gobibo customers executive & Hotel person by calling. we are disappointed, nobody is concerned with my situation. booked with advance payment which I not got refund.

There was only 1 electric point,and hence 1 charging point that too far away from bed,only 1 towel was given for 2 person. No TV in the room,no toilet papers and one soap was only given. it's okay not that much worth too.