Hotel Rainbow International (Shamshabad)sama enclave, plot no. 29,30, behind trident hospital, airport road, shamshabad. Hyderabad India 501218View on Map
- wi fi
- ceiling fan
- 24 hour security
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Was one of my worst experience had booked 4 rooms for family ac water outlet was in the shower rooms were not cleaned and one toilet was not even flushed and smell was in all rooms
Dear Guest, Greetings from Rainbow International! Thank you for your recent stay at Rainbow Group of hotels, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for the inconvenience caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loopholes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation and not let it mark your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. Feedbacks/suggestions given by people like you are taken on top priority, which will enhance us to deliver better service. I once again thank you for your support and look forward to welcoming you back to Rainbow Group, Hyderabad. Best Regards, Mahender Group Manager.
very nice hotel and staff behaviour is very nice and professional . there should be exhaust fan in the toilet . overall its a value for money hotel.
Dear Guest, Warm greetings from Rainbow International Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of Rainbow Group Hyderabad. The Team and I look forward to welcome you back to a better and enriching stay with us. Sincerely, Mahender Group Revenue Manager.
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