Rann Village Resort

I have checked inn (Rann village resort) with my wife and Daughter on 5th Nov Afternoon, The problem started from day first like Mosquitoes,ants,Spiders were roaming on our bed,I have complaint to Mr Akash and ask to change the Tent,but he told me that "Tent main to Aisa Hi rahega"he insisted me to go to premium rooms and asked me to give more money, his behavior was totally unprofessional. the Main issue was when they are showing the view of this resort portal looks like very clean ,but once you go there you will face challenges ,even we have captured a small snake in my tent. today when I called him over the phone to intimate the action I am going take against this resort he simply said ok ,it shows that how the people appointed in this hotel,I will also send the letter to the owner also. I have all the proofs to take proper action, because of this poor hygiene from hotel side ,even some of other guests are reporting the same problem with me that I have recorded. which i will send to concern department tomorrow, I feel cheated by the resort owners. but imagine if the snake was found in the tent they how can the resort is safe. it is very dangerous. even there was no fire safety I have clicked all the cylinders they are already expired with zero pressure. This i have discussed with their staff, he has given me the statement on this. The resort can not play with our life.

First of all the postives: 1. Food is good, basic gujrati dishes are served. 2. Bhunga huts (made of cement and bricks not mud) are neat and spacious and stay warm during the cool january nights. 3. Overall the place is clean, trimmed grass, painted huts. The negatives: 1. The staff is untrained, and dont know a thing about hotel management or service. 2. Poor quality towels, and no water bottle in room, when i enquired about it the person at the reception that someone is bringing them from city. 3. We were told that lunch is served at 12.30 and dinner at 8, however it was served at 1.15 and 8.50 respectively. 4. We had informed the hotel guys in advance that we will reach by 10.30 in morning, however the staff at the reception didnt even had our booking info, let alone any other thing. He made 3-4 calls and after tht acknowledged that we even have a booking. 5. A person whom we had not seen earlier showed up on our door whn we were checking out, I mean whyy?? All in all the place is just there to make money during rannutsav season, they dont care much about the service and customers.

Nice resort offering very good home made food.. We enjoyed homely food after 3-4 days of travel and eating hotel food. Rooms (I think knowns as bunga) were spacious and we with 3 adults and 2 small kids -less than 5 years old had a comfortable stay with one extra bed. Rooms and washrooms were clean. Only negative factor was location... That is as compared only to White desert resort and Toran resort. These 2 are only resort located next to White Desert.. that is next to White desert entry. But going to White Desert will need bus for 2-3 km and walk of another 2 km from these 2 resorts also. Rann village resort is around 45 min drive ar

Best Hotel in this area who has Traditional Feel with Professional behaviour. Staff is friendly and services are good. Local Traditional food served by them in Meal. Pure Veg food available only. Further location is good as all the sightseeing points like White Desert, Black Hill, India bridge, Nirona Village (Famous for Wooden Work/Rogan Art) , Gandhi nu Guam (Handicraft Village)