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HOTEL JYOTI RESIDENCY 1&2 MATHURA
Review of HOTEL JYOTI RESIDENCY 1&2 MATHURA

Reviews of HOTEL JYOTI RESIDENCY 1&2 MATHURA

MathuraShiv Ratan Jyoti Residency TOWNSHIP CROSSING HDFC BUILDING ,NH-2,MATHURA281006MathuraMathuraIndia

10.4 km drive to Sri Krishna Janmabhoomi

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31192.4/5

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Guest Reviews & Rating for HOTEL JYOTI RESIDENCY 1&2 MATHURA

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2.4/5

31 Ratings

19 Reviews

ABHISHEK SINGHAL (Stayed 5 Sep, 2019)

group Traveller

1/5

It is not possible to rate zero otherwise I would have rated zero. I choosed it thinking it is oyo room hence expecting clean rooms, good service and safety, but the blanket, towel ( towel and soaps you won't find in room you have to ask them for it) was very dirty unwashed light goes many time not providing backup also, service is disastrous I literally thought they were behaving with me like I am kidnapped I asked them for bisleri they asked me for Rs 40/- the recharge of TV got over in the night i informed them but they ignored.

Manager Mps | Shishupal Singh Replied in 20 days

DEAREST SBHISHEK JI....WE CAN UNDERSTAND YOUR PROBLEMS,,,,,HOTEL WAS UNDER RENOVATION.....NOW YOU CAN VISIT TO OUR SAME ...more

Bhavik Bhatt (Stayed 22 Jun, 2019)

solo Traveller | 10 Reviews Written

3/5

ac is not operating from remote, and tv channels not available... staff is helpful but need to improve facility and cleanless

Manager | Shishupal Replied in 2 months

BHAVIK JI THANKS FOR YOUR COMMENTS,,,,,,,WE ARE TRYING TO PROVIDE OUR BEST TO OUR ALL GUEST....

Lalit Tiwari (Stayed 1 Mar, 2019)

group Traveller | 2 Reviews Written

2/5

good

Manager | Shishupal Replied in 6 months

LALIT JI THANKS FOR YOUR REVIEW ,WE WILL UPDATES OUR FUTURE SERVICES FOR OUR GUEST.....

Bhushan Garg (Stayed 24 Dec, 2017)

1/5

very poor hospitality.on reaching the hotel I came to know that the room for which I have confirmed booking is not available.after argument he gave us room but in very poor condition.bad bed sheets,no cable,no pillow.total horrible experience.even dinner service is very poor. Not recommended at all...

Manager | Jyotihotels Replied in 3 days

DEAR BHUSHAN JI ,,,,NOW SOME ROOMS ARE UNDER NEW CONSTRUCTIONS,,,,,SO WE APOLOGIZE,,,,,NEXT IN FUTURE WE WILL PROVIDE OU ...more

Vivek Yadav (Stayed 24 Nov, 2017)

1/5

Not recommend. I booked AC room but did not continue for next day. Aunts was there on bed.Room was not properly clean. Bad sheet was dirty. Quality of toiletries was not good no shampoo or hand wash. Not recommend. in this price range of ** many good rooms are available

G M | Jyotihotels Replied in 1 month

DEAR SIR WE ARE LOOKING SAME SITUATION , WE WILL TRY TO SERVE OUR GUEST BETTER SERVICES AT OUR HOTELS,,,,,,,AS PER YOUR ...more

Deepak Kumar (Stayed 22 Oct, 2017)

2/5

The worst hotel to Stay...1.Mosquito Problems 2.Tea & Food was not provided...Had to go outside 3. Toilets flash not working 4.Rude behaviour of staffs 5.AC not working properly 6.Dirty Bedsheets 7.No proper Wall painting

Reservation Consultant | Jyotihotels Replied in 1 day

Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not ...more

Musunuri Gayathri (Stayed 21 Aug, 2017)

3/5

Not so great experience for me - 1) Map location was wrong so we had to ask many people on the roads and no one knew this hotel around there ...we booked 2 rooms for 6 but only 1 room was allocated for all 6 of us >>Amenities - They dint even have a had water spray for commodes - TRUE >>Cleanliness - Rooms are maintained well - thats one thing I appreciate - BUT bathrooms no so much - I see pan and Guthka spits all over the bathroom walls and they were not cleaned >>Service Quality - Telephone service was pathetic ......

Manager | Jyotihotels Replied in 4 hours

Respected Sir, Sorry for this inconvenience, next time i will try our level best.............

Devender Chandel (Stayed 20 Aug, 2017)

5/5

Hi dear well good colling for managing staff good well done good Morning breakfast beautiful management

Reservation Consultant | Jyotihotels Replied in 1 month

Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your ...more

Kuldeep Kushwaha (Stayed 10 Jul, 2017)

3/5

Nice place to stay.... for family and friends.. Located on the main Entrance of city.

Reservation Consultant | Jyotihotels Replied in 2 months

Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your ...more