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Guest Reviews & Rating for Hotel Kusum
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
394 Ratings
201 Reviews
5
133
4
116
3
87
2
27
1
31
What our guests say?
- excellent service (52)
- clean room (32)
- delicious food (20)
- comfortable stay (13)
- good location (8)
- bad experience (7)
- + 4 more
VV
vishnu vijayakumar (Stayed 12 Jun, 2025)
group Traveller
5/5
R
riteshsharma (Stayed 5 May, 2025)
1/5
As I had booked the hotel from 2nd to 4th may for the given amount, in the middle of my stay a hotel member threatens me to checkout or asks me to pay 400 rupees more, why Because I had my NEET exam on 4th May and I was helpless, so I had to give him Rs400
400 extra.
BS
Biswajit Sahoo (Stayed 20 Oct, 2024)
group Traveller
2/5
room is not clean. washroom is not clean.water not passing from basin and bathroom.
KP
Kuldeep Patel (Stayed 13 Jan, 2023)
group Traveller | 2 Reviews Written
4/5
staff was polite and very helpful
rooms are clean
best hesl free check in hotel staff very supportive and room service was awesome and fast
bought friendly and value for money hotel
staff was very supportive and the hotel manger was god
Undefined | Undefined Replied in 1 year
Thanks for your feedback
Aurabinda Badhai (Stayed 15 Jun, 2022)
group Traveller | 1 Reviews Written
3/5
Manager is a very nice person & cooperative. Rooms are good. Cleanliness to be improve. Lift facility not available.
MS
Manish Singh (Stayed 8 Mar, 2022)
solo Traveller | 14 Reviews Written
2/5
Room space was good,but the maintenance and cleaning was not good. see attached photos.
room was economical, however breakfast was costlier.
AC
Arup Chatterjee (Stayed 7 Sep, 2021)
group Traveller | 4 Reviews Written
3/5
Pros:1. Budget-friendly.2. Polite behavior.Cons:1. AC not working in Delux ac room even after multiple complaints.2. Electrical fitments are not working (mirror, bathroom light).. Bathroom lite fixed after complaint.3. Very.and I mean it.. VERY slow room service.
Mohd Shahabuddin (Stayed 12 May, 2020)
solo Traveller | 1 Reviews Written
5/5
I have good experience there. due to their renovation work some service issue is there. hope in future they resolve this.
Undefined | Undefined Replied in 4 years
Thank for your feedback
JM
jaiprakash mishra (Stayed 2 Mar, 2020)
solo Traveller
4/5
Undefined | Undefined Replied in 4 years
Thank for your feedback
Jayant Indapurkar (Stayed 1 Feb, 2020)
group Traveller
2/5
Unexpectedly poor service and response from hotel. Left hotel in-between trip.
Cod tea, no hot water in bath room, no house keeping, dirty toilets, keep on counting.....
