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Guest Reviews & Rating for Mount Lungta Boutique Hotel & Spa ( Near Ghoom Railway Station)

goRating

4.1/5

52 Ratings

22 Reviews
5
32
4
7
3
6
2
2
1
5

What our guests say?

  • friendly staff (5)
  • mall road (4)
  • decent food (3)
  • comfortable room (3)
  • fine experience (3)
  • good bathroom (2)
  • + 4 more
(Stayed 18 Jun, 2025)

group Traveller | 28 Reviews Written

5/5
I had a wonderful experience at this hotel. The staff was incredibly courteous, professional, and always ready to help with a smile. Their warm hospitality made me feel right at home. The food was absolutely delicious, with a wide variety of options that catered to all tastes. Every meal was fresh, flavorful, and beautifully presented. The amenities were top-notch — from the clean and comfortable rooms to the relaxing pool, gym, and spa facilities. Every detail was thoughtfully arranged to pro ...more

Sachin Agarwal Replied in 1 month

Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hea ...more

BS
(Stayed 10 Jun, 2025)

family Traveller

5/5
excellent stay in mount lungta and best experience and also with nice view of darjeeling

Sachin Agarwal Replied in 1 month

Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hea ...more

SP
(Stayed 17 Mar, 2025)

group Traveller | 5 Reviews Written

1/5
Terrible Experience – Overpriced & Misleading!My stay at this so-called 4-star hotel was a complete disaster. The hotel charges 5-star prices but provides 2-star service and amenities. The experience was frustrating, and I wouldn't recommend this place to anyone. Downgraded Without Consent!I had booked a Premium Balcony Room two months in advance, but upon arrival, they downgraded me to a Normal Deluxe Room without a balcony, still charging me the same price as the premium room. When I confronte ...more

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive ...more

SM
(Stayed 15 Oct, 2024)

group Traveller

5/5
(Stayed 26 Aug, 2024)

group Traveller | 2 Reviews Written

3/5
The rooms were quite small, but they were top notch in terms of comfort and amenities. Now as for the service and food they were quite disappointing. The intercom wasn't working in the room so I had to call them via phone and my phone was barely picked up by the reception. It feels quite bad to go down to the reception everytime just to communicate a little. The food was quite bland and tasteless, with the prices being so high I expected it to be quite good. Overall a decent experience just d ...more

Grm | Palpasha Replied in 1 month

Dear Guest, Thank you for sharing your feedback. I am very sorry to hear about the issues you experienced during your s ...more

AB
(Stayed 2 Apr, 2024)

group Traveller | 3 Reviews Written

1/5
Due to medical emergency we had to cut short our trip and hence could not stay in the hotel. However, even after explaining the same to the hotel they did not give any refund/ concession to us

Gra | Adiksha Replied in 3 days

Dear Guest, Namaste! We regret to hear about your disappointing experience at our hotel. Rest assured, we are taki ...more

RG
(Stayed 30 Mar, 2024)

group Traveller

1/5
Room was different as was shown from pics. Excuse was that, not available. They should have different categories for valley facing and back side room. Though reception experience was fine but room was pathetic. TV was not working.

Gre | Adiksha Replied in 1 day

Dear Guest, Namaste! We apologize for falling short of your expectations during your recent stay. Your feedback is ...more

RS
(Stayed 18 Mar, 2024)

solo Traveller | 14 Reviews Written

5/5
one of the best hotel I ever stayed. Rooms are well maintained and cleaned. Hotel staff very helpful, caring. Food is so delicious n healthy. Undoubtedly, the best hotel in Darjeeling. Parking might be the issue, but still best.

Gre | Adiksha Replied in 2 days

Dear Guest, Namaste! Thank you for taking the time to share your positive feedback! We're delighted to hear that yo ...more

BS
(Stayed 19 Oct, 2023)

group Traveller

5/5
Amazing experience !!!! The hotel staff was very polite and professional. Beautiful and luxurious rooms

Guest Relations | Guest Relations Replied in 2 days

Dear Guest, Namaste! Thank you for selecting Mount Hotels as your accommodation choice. We are delighted that you had a ...more

PD
(Stayed 18 Oct, 2023)

group Traveller | 3 Reviews Written

5/5

Guest Relations | Guest Relations Replied in 3 days

Dear Guest, Namaste! Thank you for selecting Mount Hotels as your accommodation choice. We are delighted that you had a ...more

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