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Guest Reviews & Rating for Super Hotel O Novelty Inn

goRating

2.6/5

27 Ratings

15 Reviews
5
6
4
1
3
5
2
4
1
11

What our guests say?

  • worst experience (4)
  • bad service (3)
  • extra money (3)
IS
(Stayed 21 Jun, 2022)

group Traveller

1/5
I had to pay extra 2100 to get a room. The staff at the hotel denied giving a room initially, after that showed us a very small congested room which was very unhygienic, they knew we would not take it. then told us to pay extra 2100. they told they are earning lower tariff so they were not taking booking. there was no food facility, we had to order food from outside.
SK
(Stayed 24 May, 2022)

group Traveller | 1 Reviews Written

1/5
bahut bad service. There was very bad behavior. Never ever go to this hotel. From the stay, extra money is asked for everything.
MK
(Stayed 8 Jun, 2020)

solo Traveller | 1 Reviews Written

1/5
service not good not provide free breakfast ... service is very poor geaser is not working i am bathing cold water and after iam ill. toilet flush also not working room service available after 1 hour very poor and third class service

Manager | Oyo Replied in 1 day

Hi, Mubasshir! We’re disappointed to hear such kind of experience you had with us. Rest assured, we’ve highlighted the s ...more

KP
(Stayed 31 Jan, 2020)

solo Traveller | 4 Reviews Written

5/5

Manager | Oyo Replied in 15 hours

Glad to see that you have rated us positively, Kamal Pandit! We will keep delighting our guests and promise to keep ser ...more

(Stayed 2 Nov, 2019)

group Traveller | 6 Reviews Written

1/5
I want to talk with your customer support executive Plsss give me ur customer complaints number

Manager | Oyo Replied in 2 days

Hi, Amit! Thanks for spending your time to write the review and we do apologize for the inconvenience caused. Your feedb ...more

(Stayed 8 Oct, 2019)

solo Traveller | 12 Reviews Written

1/5
worst experience. on arrival at the time of check-in the hotel staff told me that they sended cancel request for my room to **** bcoz thre were no staff so they are unable to provide any services. I tried to contact Goibibo to cancel my booking and provide some other hotel but not getting through. more then an hour I was standing. But didn't had any choice. So I stayed in same hotel. Bathroom was not clean, bed seat was dirty. Scienc long I am using Goibibo for my hotel booking but this was worst. I am so disappointed with Goibibo.

Manager | Oyo Replied in 3 days

Sorry for the discommode, Sharad ! We understand that we were not able to live up to your expectations. Do not worry, We ...more

(Stayed 29 Aug, 2019)

group Traveller | 5 Reviews Written

2/5
Bad service Tap water was not coming. pathetic experience

Manager | Oyo Replied in 2 days

Hey Deepak , We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in o ...more

AR
(Stayed 24 Aug, 2019)

women Traveller

1/5
very bad experience. problem is only not customer centric.

Manager | Oyo Replied in 7 days

Hi, Arav! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a ...more

VK
(Stayed 21 Aug, 2019)

group Traveller

3/5
I have awesome experience during my stay in Novelty pride. I highly recommend this hotel.

Manager | Oyo Replied in 10 days

Hi, Vivek ! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worr ...more

PS
(Stayed 18 Aug, 2019)

group Traveller

3/5

Manager | Oyo Replied in 8 days

Hi, Prakriti Srivastava! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction an ...more

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