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Guest Reviews & Rating for Zappia Cove Resort

goRating

3.6/5

30 Ratings

26 Reviews
5
8
4
11
3
3
2
3
1
5

What our guests say?

  • decent rooms (5)
  • amazing place (3)
  • palolem beach (3)
  • awesome location (3)
  • nice service (2)
  • awful experience (2)
PD
(Stayed 9 Oct, 2019)

group Traveller | 1 Reviews Written

4/5
Room service not upto the mark. TV connection not there inspite of request. Breakfast service not available
(Stayed 22 Jun, 2019)

group Traveller | 2 Reviews Written

1/5
service worst . no cleaning . no hot water . no security . no deam light . cable chaneel not working . really worst . i want money back
SS
(Stayed 16 Oct, 2018)

1 Reviews Written

5/5
nice place. locationwise perfect. receptionist well behaved and always ready to help.

Manager | Zappia Replied in 20 hours

Thank You for the lovely feedback! Have a great day!

AJ
(Stayed 23 Jul, 2017)

1/5
Zappia Cove was an awful experience. .., is very hard to find, and when we got there, we found nobody except the rude owner of the property who told us that the guy who handled the online bookings had left because his contract expired, ... That's what he tells us while we're standing there dumbstruck with our luggage waiting in the cab. We asked him why we couldn't just continue with our booking and he said, "But what will I get out of it? You cancel the online booking and then do a separate booking with me.....

Manager | Zappia Replied in 1 year

You will see a completely new place and new faces in the new zappia cove guest house now. you wont be facing any rude fa ...more

JP
(Stayed 22 May, 2017)

4/5
Amazing place . Very well maintained. Green is the word that describes this place . Beauty of this place is just half the story . Other half is the hospitality of hosts Harsh and Lisa. Talk to them for a couple of mins and you are already good friends .

Manager Replied in 2 days

thank you so much mr. jitesh... we hope u enjoyed the stay....

GM
(Stayed 5 May, 2017)

2/5
breakfast was pathetic. no buffet, treats people like prisoners and serve in rations. place was empty being May. however our request for little late checkout was denied in a very stubborn way. unfriendly a d unprofessional staff.

Manager Replied in 13 days

Hello Sir, We appriciate your feedback & will impliment the same. Breakfast served to you was cheese omlette with cold c ...more

RC
(Stayed 2 May, 2017)

2/5
Sad facilities Non organized Onwer itself is staff Rooms not in condition Waters are loose u open them once and cant close then again

Manager | Zappia Replied in 16 days

Mr Rupak Choudhary, unfortunately that day the whole goan state had no electricity till 5.00 pm, So we could not help yo ...more

IC
(Stayed 1 May, 2017)

3/5
Tv wasn't functioning, parking is a problem, voltage fluctuation , rooms need to be maintained a little well cleanliness wise. receptionist/caretakers were quite helpful. overall rooms are fine to stay in.

Manager | Zappia Replied in 16 days

Dear respected maam, It was a no electricity day in the goan state that day... That's why no T.V , and voltage fluctuati ...more

MP
(Stayed 17 Apr, 2017)

5/5
Nice location to stay, peaceful location, nice service

Manager Replied in 1 month

Thank you so much for for the feedback, it was wonderful to have you here, looking forward to see u again soon

AR
(Stayed 31 Jan, 2017)

1/5
Pathetic place to live in, please rely on ratings, rooms were like servant quarters and the owner or self proclaimed manager is outspoken guy who will just make you fool by his words and didn't provide the complementary breakfast even after waiting for the same for more than an hour,worst part that they were simply acting racist for indians as noticed serving foreign nationals on priority. We should boycott such place and people with such mentality

Manager | Zappia Replied in 3 months

Ok sir, and thank you for your review. We will surely improve our facilities for you sir...

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