RIDGE VIEW HOME STAYasha grol lodge ragyan - near bharari shimla Shimla India 171001View on Map
- Extra Mattress (On Request)
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Mr. Ankur Grol knows exactly how to treat a guest. We were on our first honeymoon trip and stayed there for 3 nights but from the first minute itself the warm welcome and hospitality of Ankur ji gave+ More
Sushrut ji, Good Morning. Thank you very much in having stayed with us and enjoyed the stay. We look forward for your next visit. Thanks & Regards, Yous, Lokesh Grol Ridge View Home Stay Shimla.
Had a really awesome stay.. Perfect for weekend getaway.. Location is a bit far from the hustle bustle of Mall Road and is perfect for relaxing.. And the property owner is really helpful in arranging+ More
Aftab Ji, Good A.N. We thank you for staying with us and having liked the stay. Do visit us whenever you plan to come to Shimla next. Thanks & Regards, Yours, Lokesh Grol Ridge View Home Stay Shimla.
Overwhelming courtesy by Mr. Ankur. Thanks a lot for your care and making our stay an excellent one. I am in fact surprised how you manage to take such good care of all your guests. Keep it up.. Will+ More
Baldeep Ji, Good A.N. We thank you for staying with us and also having enjoyed the stay. We wait for your next visit. Thanks & Regards, Yours, Lokesh Grol Owner, Ridge View Home Stay Shimla.
SERVICE IS VERY SLOW. NOT AN PERFECT ARRANGEMENT OF WATER SUPPLY IN BATHROOMS DURING OUR TWO DAYS STAY ON 26TH JANUARY MORNING TO 28TH JANUARY MORNING.
Nipun ji, Good A.N. With due regard to your sentiments and feelings ,we regret for the inconvenience experienced by you during your stay with us. However, I would like to clarify as under : With regard to slow services, I would like to inform you that we serve freshly home made food to our guests for which orders are received well in advance and served as per the priorities of placing the orders. Though we always ensure to serve the food in time , however, there must have occurred some delay in serving the food to you which we regret. With regard to water arrangement/erratic water supply , I would like to share with you that we have more than sufficient storage of water which I think you must have also seen and also there was plenty of water in the water storage tank. However, when the problem was got checked from the plumber, it transpired that it was nothing but air filled in the pipes. We had also offered you to use the bath rooms of other rooms available with us in the morning of 28th Jan.. Nipun ji, I thank you very much and rather obliged for conveying your feelings ,which will definitely help us in avoiding re-occurrence of such like situation in future and serve our guests more efficiently.. I would further like to assure you Sir, that We are working on the dictum ‘ ATHITHI DEVO BAHAVO ‘ and we Mean it . We always strive to ensure that our guests do not have any inconvenience during their stay with us, which you must have also experienced except for the above deficiencies experience by you. Thanks & Regards, Yours, Lokesh Grol Owner, Ridge View Home Stay Shimla.
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