River View Homestay

Unfortunately I had a very negative experience here. I don't normally post negative reviews as I like to help everyone on their business path but how this turned out, I had no choice.After the first night, myself and my wife didn't sleep due to the uncomfortable bed and dogs barking all throughout the night. And when I say barking, I'm not talking about sounds in the distance but rather multiple dogs, aggressively, for hours on end right outside the property. I informed the owner that we would like to cancel our reservation and leave but she said we could not due to it being booked through a third party. She said she would make it more come for us. So thinking that her and her family were kind and nice I gave them the benefit of the doubt and said ok. I also at this stage did not mention the dogs as I was hoping it was a one off occasion and that with a more comfortable sleeping situation it would all be ok.After another two nights of getting no sleep, we decided to leave. It was literally impossible to sleep and is the most frustrating thing in the world when all you want to do is sleep but cannot.I told the owner we'd check out. I contacted Goibibo (who I'd booked through) to request a refund for the remaining nights we were not there, as again as per my first request to cancel with the owner, she said it had nothing to do with them and I had to contact Goibibo.Now just to be clear, this situation in Europe would warrant a full refund, however here I was not asking for that, just simply for the remaining nights we would not be there and then I'd pay for the nights we stayed (which is more than fair).I then found out through Goibibo that the owner is refusing the partial refund and taking no responsibility for our discomfort.I spoke to the owner via WhatsApp - messages I have but don't feel pretty enough to post on the internet - about this, to which she said the dogs are not theirs so it's not their responsibility. Normally this would be understandable however let's be clear - there is no separation from their house/accomodation to the neighbouring houses and dogs. Therefore when I say multiple dogs barking, they were quite literally 10 metres from my bed. There you'll see the pavement right outside the perimeter of the house - this is where the dogs were.In this WhatsApp messaging conversation, which I felt like I was having with a child, I finally stopped replying because she said 'when you were leaving your wife was loving to the dogs so it seems there is no problem with dogs'....It's not about the money, it's about principle and ethics and here I'm being cheated. It's not ok.If someone comes to my restaurant and there's rats outside and they get sick from my food,.I can't say 'the rats belong to the neighbour'...You offer a service and if it's poor enough that people can't sleep and are forced to move then it is your responsibility. And again, bare in mind, in most situations any hotel or guest house would offer full refund, I was requesting partial which is more than fair on my behalf.As someone who's been coming to India for 10 years, this is the worst experience I've had.ps - Goibibo were terrible. They provided no support, zero compensation and I will never use their services again.

It was a nice experience to stay at River View Homestay. The Owner of the Property Mrs. Kamla is very Nice lady. She welcomed us warmly well before the check-in time and provided us with a room immediately. The Room was equipped with required utilities. Ms Jyoti who is managing all services in Homestay is also very Polite and helpful. Their food is delicious just like Home made and all other services are also very good. The approach to the Homestay is a little far from the Main road, but it's Okay as the overall surroundings of the Homestay is mesmerising with scenic views. Moreover it is close to the Bhagsunath Village (Triund Trek Start Point). I was happy to stay at Homestay and satisfied with all the services provided by Mrs. Kamla and Ms. Jyoti to cater us at River View Homestay...Thanks to the duo of the Mother and Daughter team (Mrs. Kamla and Ms Jyoti) at River View Homestay...

We had an awesome experience during our stay here. The people are very welcoming and caring. We got a feeling of home away from home such was the warmth we felt. The food they served was homemade as you get in homestays and on top of that the pricing lesser than hotels in Dharamshala and the taste was much more better. We played cricket with the kids there and also trekked a little in the village with them. Overall the concept of homestay is better I comparison of hotels when we visit hill stations.

A proper homestay experience. The host family is extremely nice and friendly - they treat you like a family member but do not invade privacy at all. Wifi is really good. Best for family vacation as well as remote work. Very affordable. Food is so tasty that even great restaurants are nothing infront of what they cook. Highly recommended in all aspects. Everything.