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Hotel

Roland Hotel

28a rowland road Kolkata India 700020
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2018, 23 Jan
atRoland Hotel
67%Guest recommend this hotel
Varun BahlNot value for money Spending close to 3000 one expects a little spacious room and washroom.This is the first time I have a bad experience...everytime ..Read All Reviews
₹ 2700
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
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    24Rooms
    • wi fi
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    Location

    3.6 / 5124 Reviews
    67%Guests
    Recommend
    3.6Service Quality
    3.6Amenities
    3.7Food & Drinks
    3.8Location
    3.7Cleanliness
    3.6Value For Money
    Verified Guest 1 / 52018, 19 Jan

    Not value for money Spending close to 3000 one expects a little spacious room and washroom.This is the first time I have a bad experience...everytime I was satisified with my bookings. Though I got de

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    Did you find this review helpful?Yes ()
    Roland HotelManager replied in a day

    Dear Guest, Thank you for providing your feedback. Please accept our sincerest apologies for the inconveniences you faced during your time here. Your experience is certainly not reflective of a typical stay with us.  Best regards, Management & Staff Roland Hotel

    Verified Guest 1 / 52017, 22 Dec

    very bad experience.... seriously it was biggest mistake while I booked this hotel...... very very bad hotel...

    Did you find this review helpful?Yes ()
    Roland HotelManager replied in 20 days

    Dear Guest, Thank you very much for staying with us and for taking the time to post a review about our hotel. I am very sorry that we disappointed you. You are of course right to expect a flawless service from us and we regret that we were not able to provide you with the service you’ve wished for. Please be assured that I will personally speak with our team to avoid any recurrence in the future. Best regards, Management & Staff Roland Hotel

    Verified Guest 3 / 52017, 20 Dec

    Washroom is very small size.

    Did you find this review helpful?Yes ()
    Roland HotelManager replied in 22 days

    Dear Guest, Thanks for your review. Best regards, Management & Staff Roland Hotel

    Verified Guest 3 / 52017, 18 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 17 Nov

    Hospitality and staffs are good.. Also they providing good food... But they are little bit casual with the channel customers.. Done

    Did you find this review helpful?Yes ()
    Roland HotelManager replied in 2 days

    Dear Guest, Thanks so much for your review and we hope to welcome you again. Best regards, Management & Staff Roland Hotel

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