Coonoor Mountain Stay by LexStays at Mukesh Kudil

This hotel is located in the interiors of coonoor and has to travel on extreme slopes and bends to reach the place. the person who is in charge won't mention it rather just send the location via WhatsApp. when we arrived (2pm) at the hotel (booked room with mountain view but wasn't given) shocked to see hotel people serving to some random people which I have attracted the picture. they were shouting , teasing . we weren't given mountain view room claiming that the billing doesn't mention mountain view so to clear the doubt called lex stays customer care ( handled by a rude woman who doesn't have any manners) even before me asking the question she started yelling at me . cleanliness was zero. no privacy can be expected as all the windows and bathroom vents can be easily accessed by others. we accepted the room without the view , but couldn't even sit inside for few seconds due to dust, insects, noises of drunkards so informed them we are leaving. we weren't given any compensation. I lost (booked for two nights). No shops available you have to risk your life and get out from that trashy place to get anything basic. lex stays should learn manners first. cleverly they have mentioned no refund. wish the department doesn't approve such nasty , unsafe places to run business.

We stayed as a family here and throughly enjoyed our stay. The location and the views are breath taking. The auto drivers know this place as Aruvi Cottage. The room is spacious and the stay was comfortable. The hosts are very friendly and helped us with all the sight seeing needs. They also provide food as per our request which was a bonus. We highly recommend this to anyone considering to stay in coonoor. The location, the spectacular views and the delicious meals provided.

The view from the room was awesome. Road to the cottage is very bad. no sign boards seen on the way. have to call the hotel multiple times for directions. The manager was helpful. But still have some difficulty. Food options are limited. but tasty. Room is average. No toiletries provided. Stay is ok. No near by grocery shop available . so ensure to have all necessary items before going to this property Average Stay. Staff no. were less for proper room service.

Wonderful location - far from the crowd, a serene place to be with your family and nature. All basic amenities available. You can often see bisons grazing in the adjacent tea garden. Only concern is that the road to this property is not good - you should enter here before the evening if you are coming for the first time.