Hotel Taj Niwas

I have been to many hotels but for the first time rating a property negative so that atleast some people get saved because it was a really traumatizing experience.I (Me and my fiance) booked this property with breakfast for 8 nights and on reaching I was told that breakfast isn't available as cook is leave in this duration (please note this was the reason I was given, not that it's is giving them less amount). I asked if atleast we can get tea, the caretaker replied yes. I wasn't informed that even for tea I'll get charged.For around 2 days made the tea and gave. I thought to ask that if I can get kitchen access so that I can make tea myself to which he said yes. I made tea, twice I cooked frozen paranthas and once I boiled rice in the duration.Later I was told that for tea and for because I used gas I'll be charged. 30 Rs per tea and 100 Rs for gas use (for parantha and rice). When I pitched that my breakfast was included you should adjust the reply I got was very very traumatizing. There are two owners - h atleast is okay with words but showed me booking that told that I charged people who come for even 4 hours and so on (He even shows rough booking) and you guys are enjoying and using AC 24 hours I cannot adjust, you have to pay.I'm a working professional and so is my fiance, the way he said 4 hours and all felt so disrespectful.They also said that this is the first time they got booking for so less, they thought to cancel before we came but they didn't. It felt like they did some favor on us and we should be thankful.The extra total as per them was some 830 Rs I guess and we paid 700.If the owners are reading this, for God sake, pleeease cancel booking if you feel you are getting lesser amount rather than bluffing or giving traumatizing experience to your guest.

the tv didnt have much channels. as well as the food service is worst. the order was given to me in more that one hour and that too incomplete. i ordered for a fresh lime and it was served within 1 hour. this is not done. i have paid money for they stay. and it is not at all acceptable. the food service. they called us. and said the food is ready and when we came down to the restaurant. the food took almost an hour to reach the table and no napkin or anything was provided.

Location is chaos free and clean. The Tajmahal is about 4 km from this homestay; though hotel owner said it's about 2 km. TV set didn't work though we paid for it. AC didn't work first; then we informed them and then it worked; don't know why! Hot bath water was available all the time, it's a good thing. Rooms were big enough and clean. But bedsheets were looking like not washed. Cushion covers were dirty. Hotel associates were helpful and well behaved.

We booked 4 rooms for one night stay. Overall, stay was good. We have not faced any complain. I'd recommend everyone for stay. Quality of food was also great. Rooms were neat and clean. I can say that room picture provided by Goibibo are genuine and rooms look like the same as it was shown in picture.