HOTEL ROYAL CASTLE76, august kranti marg, gowalia tank, off kemps corner Mumbai India 400036View on Map
Hotel under renovation. All around dust. Room is good.
Very nice hotel and sporting staff. All is very good.
The location of the Hotel is good, staff were good and approachable. We saw the first room, just behind the reception, when we saw the room it was smelling very bad inside the room and it is also note+ More
I had a booking for Deluxe room. When we entered in the room found water seepage from wall, roof, even floor also and water droplets comes to bed also. When we were complaining to hotel reception they+ More
Rooms shown online are different from the alloted one. If you book for super deluxe they will give you deluxe room instead. If you have already paid, you are left with no other option. Never ever goin+ More
Dear Mr. Ashutosh Bhargava, Greetings from Hotel Royal Castle, We thank you for sparing your valuable time to give your testimonial. Sir, the room allotted to you is the Super deluxe category room. The only difference is that the bathroom does not contain a bathtub but all the other amenities are same for all the Super deluxe Category rooms. Also as I personally informed you during our interaction in the morning that the hotel is in the process of removing all the bathtubs from Super deluxe Category rooms as it is causing leakage problems. Please be assured that the management will never go against the welfare of the guests and never indulges in unfair trade practices. It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality. I look forward to welcoming you back to your home in Mumbai. Thanks & Regards
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