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Hotel

ROYAL RESIDENCY

IMG Junction, Infopark road, Kakkanad, Cochin, Ernakulam, Kerala Cochin India 682030
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2018, 16 Aug
atROYAL RESIDENCY
50%Guest recommend this hotel
Debesh MohapatraNot a very good hotel in my opinion. First they gave the keys after making me wait for 45mins and the room service is very bad. I have to ask more tha..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    02:00Check Out
    21Rooms
    • Banquet Facilities
    • Speciality Restaurant
    • wi fi
    • Charging points
    • Dining Hall
    • Taxi Services
    • Executive Lounge
    • Front Desk
    • Newspapers In Lobby
    • Breakfast Service
    • Parking (Surcharge)
    • Extra Bed (On Request)
    • Conference Facility
    • Parking (Complimentary)
    • Valet service
    • Room Service (24 Hours)
    • Meeting Rooms
    • Board Room
    • FREE PARKING FACILITIES
    • Daily newspaper
    • Payment by Credit Card accepted
    • Doctor on Call
    • Wifi
    • Television
    • Parking Facilities Available
    • Locker Facility
    • Air-Conditioning - Central
    • Business Center
    • Reception
    • Public Restrooms
    • Free Internet Access
    • Coffee Shop / Cafe
    • Laundry Service Available
    • Power Backup
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    Location

    2.7 / 514 Reviews
    50%Guests
    Recommend
    2.5Service Quality
    2.5Amenities
    1.5Food & Drinks
    3.0Location
    1.2Cleanliness
    2.4Value For Money
    Verified Guest 3 / 52018, 5 Aug
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    Verified Guest 4 / 52018, 4 Jul
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    Verified Guest 1 / 52018, 4 Jun

    The room had musty unused smell,the bathroom also did not smell good and was not clean.the restaurant is extremely disappointing and though they have a menu,nothing on it is available..cannot recomme

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    Royal ResidencyManager replied in 24 days

    Dear Mr Velath, We have read your review and we thank you for the same. The inconvenience caused during your stay with us is deeply regretted. We have taken every measure to rectify the valuable points you had brought to our notice. During your next visit to Kochi may we request you to stay at our property and experience the difference in the hospitality. Thank you. Kind regards Jolly Varghese.

    Verified Guest 3 / 52018, 3 May
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52018, 28 Apr
    Did you find this review helpful?Yes ()

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