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Hotel

Hotel Royal Residency @ New Delhi Railway Station

2361-63,Raj Guru Road,Chuna Mandi Paharganj Near Imperial-Cinema Delhi India 110055
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2018, 16 Jul
atHotel Royal Residency @ New Delhi Railway Station
84%Guest recommend this hotel
₹ 524.75
    Sub Total1 room for 1 nightExcludes Taxes
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    16Rooms
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      3.0 / 520 Reviews
      84%Guests
      Recommend
      3.1Service Quality
      3.1Amenities
      3.4Food & Drinks
      3.1Location
      3.4Cleanliness
      3.1Value For Money
      Verified Guest 1 / 52018, 24 May

      I booked hotel room but I didn't get... really poor.....

      Did you find this review helpful?Yes ()
      Hotel Royal Residency New Delhi Railway StationManager replied in a month

      Dear Guest, We are extremely disheartened to know that you faced inconvenience, but as per our record we have not got intimation regarding any issues during your stay from your side, kindly be assured entire team is at our esteemed guest's service, and all raised concerns by guest taken on priority by our concern team, We wish to have you soon with us. Best Regards Team Royal Residency...

      Verified Guest 1 / 52018, 18 May
      Did you find this review helpful?Yes ()
      5 / 52017, 7 Dec

      Superb hotel Well mannered staff good location happy customer

      Did you find this review helpful?Yes ()
      Hotel Royal Residency @ New Delhi Railway StationManager replied in 2 days

      Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards Team Royal Residency

      Verified Guest 3 / 52017, 26 Oct

      satisfactory

      Did you find this review helpful?Yes ()
      Hotel Royal Residency New Delhi Railway StationManager replied in 3 hours

      Dear Sir, Greetings of the day !! Thanks for write a review for hotelour and thanks for your warm feedback for our services and facility we really appreciate that you have recommended our hotel .we are looking your next stay with us not too long distance. Thanking you Team Royal Residency

      Verified Guest 1 / 52017, 16 Oct

      Two bed room was provided for 3 persons Iron rod was coming out from bed mattress Bedsheet on bed was very old .....

      Did you find this review helpful?Yes ()
      Hotel Royal Residency New Delhi Railway StationManager replied in 8 days

      Dear Sir, Greetings of the day !! We thank you for sparing your valuable time to post a review about your stay with us. Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Best Regards Team Royal Residency

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