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Hotel

Hotel Royale Residency

near tdi mall, opp hotel trident, fatehabad road agra Agra India 282001
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2017, 22 Oct
atHotel Royale Residency
88%Guest recommend this hotel
Vinay Hello sir,  Today I had visit the hotel per my booking .... But due to  hotel staff behavior I am very disappointed....  Really I am check out afte..Read All Reviews
₹ 3200
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    42Rooms
    • Free WiFi
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    4.3 / 5134 Reviews
    88%Guests
    Recommend
    4.2Service Quality
    4.2Amenities
    4.6Food & Drinks
    4.3Location
    4.6Cleanliness
    4.4Value For Money
    Verified Guest 3 / 52017, 5 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 24 Sep
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 23 Sep

    Hello sir,  Today I had visit the hotel per my booking .... But due to  hotel staff behavior I am very disappointed....  Really I am check out after four hours...  Seriously very horrible for me a

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    Did you find this review helpful?Yes ()
    Hotel Royale ResidencyManager replied in 2 days

    Dear Guest, Greetings !!! It is with regret we read that we fell short to meet your expectation during your stay. we have asked with our reception desk regarding below issue they said guest checked in smoothly but while at the corridor spite of going his room he tried to go another single lady room which was already occupied as we already seen in our c.c.t.v. that reception guy than receptionist stopped him to go another room than issued been done between them guest started loud and abuse language also receptionist just said "sir ,it is not the right if you to do the same another guest will be disturb and call the police so that it could be the legal issue same you can cross check from the guest. We hope you understand the same we are trying to which was done actually.

    Verified Guest 2 / 52017, 22 Sep
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 22 Sep

    Good property with supporting staff. location is also good.

    Did you find this review helpful?Yes ()
    Hotel Royale ResidencyManager replied in 2 hours

    Greetings from the city of the Taj! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Royale Residency, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future. Yours sincerely

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