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Hotel

Sailani Resort & Palace

sainwala teh, nahan nh-72, chandigarh-dehradun road, kala amb himachal pradesh Nahan India 173030
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2018, 18 Jan
atSailani Resort & Palace
75%Guest recommend this hotel
Shushant DubeyNo one avaliable at night on the reception desk, so u can not order anything even water.... Rooms were smelly so we have to ask them to spray room fr..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    14Rooms
    • wi fi
    • Safe
    • ceiling fan
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    3.7 / 533 Reviews
    75%Guests
    Recommend
    3.7Service Quality
    3.8Amenities
    3.3Food & Drinks
    4.2Location
    4.0Cleanliness
    3.7Value For Money
    Verified Guest 2 / 52018, 11 Jan

    No one avaliable at night on the reception desk, so u can not order anything even water.... Rooms were smelly so we have to ask them to spray room freshener, they should have done this before showin

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    Sailani Resort PalaceManager replied in 2 hours

    Dear Sir, Thanks for you review.Our kitchen closes at 11 PM. which was informed earlier. We have a security guard who sits at reception whole night for your safety and provides basic things like water. Regards Rajesh Thakur

    Verified Guest 1 / 52018, 1 Jan

    the worst service i have ever seen in any service industry..they dpmt even know how to tall to their customers

    Did you find this review helpful?Yes ()
    Sailani Resort PalaceManager replied in 2 days

    Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would surely share your feedback with the entire team and management. The contract with the current staff is over on 10th Jan 2017. We at Sailani Resort feel very happy in ensuring that each of our guest’s requests is met personally. Look forward to see you soon.

    Verified Guest 2 / 52017, 23 Nov

    I was quite disappointed with the stay. Rooms were not that good, pillows were smelling bad, tea/coffee was actually pathetic, food prices are over-hiked and taste was average and service was just ok

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    Sailani Resort PalaceManager replied in 14 days

    Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would surely share your priceless feedback with the entire team. The entire team is grateful for your indulgent compliments. We at Sailani Resort feel very happy in ensuring that each of our guest’s requests is met personally. Look forward to see you soon. Thanks & Regards Rajesh Thakur

    Verified Guest 3 / 52017, 22 Nov

    Room:- Clean but average 2.5 rating is optimum in my opinion due to broken flores, average quality bed. This was deluxe room and should be much better than it was due to it being a resort. Go for a r

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    Sailani Resort PalaceManager replied in 15 days

    Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would surely share your priceless feedback with the entire team. The entire team is grateful for your indulgent compliments. We at Sailani Resort feel very happy in ensuring that each of our guest’s requests is met personally. Look forward to see you soon. Thanks & Regards Rajesh Thakur

    Verified Guest 5 / 52017, 4 Nov

    It's a beautiful Resort food was excellent and cottages are very spacious, neat and clean area beautiful lawn for morning walk staff was very co-operative over all excellent experience recommend to ev

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    Sailani Resort PalaceManager replied in 21 hours

    Dear Sir, Thanks for your Rating & Review.

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