Sea Esta Resort and Cafe, Kashid Beach

**extremely disappointing and unsafe stay – would not recommend** our experience at this hotel was extremely disappointing and far below acceptable standards. right from the moment we checked in, not a single room had a working air conditioner. when we reported this to the hotel staff, they blamed it on a power issue. however, even the ceiling fans were not functioning properly – despite being set to speed 5, they ran as if on speed 1 or 2 and kept turning off intermittently. the hotel staff checked multiple rooms to provide us with a room in working condition, but **none** of the rooms had properly functioning acs or fans. this process wasted nearly **an hour of our time**, completely disturbing our schedule. we were then told to leave our luggage in the room and head out for the beach, as the electrician was supposed to come in our absence. even though we were not comfortable leaving the keys, we had no choice because it was getting dark and the beach would close soon. later that night around **11:30 pm**, the electricity went out again, and the ac stopped working once more. we tried to adjust with the faulty fan, but by **3 am**, there was a **complete blackout** – no electricity, no lights, no fans, no ac. the entire hotel was in darkness, and the area around was extremely isolated and **felt very unsafe**, especially for women. we tried calling the hotel staff multiple times, but **no one answered**. eventually, we had to go to the reception ourselves, only to find the staff **asleep and unwilling to wake up or help**. we asked for at least some mosquito repellents, as we were being bitten constantly throughout the night, but again, no response. **sleeping in pitch darkness, with no ventilation and surrounded by mosquitoes, was one of the worst experiences we've ever had.** even after checking out at **9:30 am**, the power had not returned. the **inverter or backup system had also failed**, according to the staff, yet neighboring resorts had full electricity, which shows a lack of proper infrastructure and management in this hotel. the included breakfast was equally disappointing. we were served **dry, tasteless upma** with nothing but plain rawa – no vegetables, no flavoring, and **not even a chutney**. the tea served was perhaps the worst we've ever had. this was, without a doubt, the **worst hotel experience we've had**. we were **unable to sleep**, constantly bitten by mosquitoes, and left to stay in unsafe, pitch-black conditions. the lack of staff responsiveness and basic amenities raises serious **safety and health concerns**, including the risk of mosquito-borne diseases like dengue. our entire next day was ruined due to sleep deprivation and overall discomfort. i strongly advise others to **avoid staying at this hotel**. the management is negligent, the property is unsafe, and the basic expectations of comfort, hygiene, and safety are not met.

Rooms are not clean, when we got back to hotel from beach there was no water supply in the bathroom, we waited for over an hour, after which hotel staff told us water supply issue would take more time and that they could move us to another hotel nearby, so we had to packup and shift to another hotel at around 9 p.m night. The other hotel was having insects insides. Terrible exeperience

Stay was very good, staff was helpful. Nice property