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Hotel

Searock Beach Resort

hawah beach, kovalam thiruvananthapuram kerala, south india Kovalam India 695527
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2017, 24 Sep
atSearock Beach Resort
78%Guest recommend this hotel
Nitin MedayilIts right on the beach, facing the sea. Has an amazing view. Only problem i can find is that checkout time is at 11am Plus complementary breakfast is ..Read All Reviews
₹ 2400
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    32Rooms
    • wi fi
    • Free Wifi
    • ceiling fan
    • Dining Hall
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    3.6 / 593 Reviews
    78%Guests
    Recommend
    3.3Service Quality
    3.4Amenities
    3.1Food & Drinks
    4.3Location
    3.6Cleanliness
    3.6Value For Money
    Verified Guest 4 / 52017, 7 Sep

    Its right on the beach, facing the sea. Has an amazing view. Only problem i can find is that checkout time is at 11am Plus complementary breakfast is 'just okay'.

    Did you find this review helpful?Yes ()Viewed 93 times
    Searock Beach ResortManager replied in 6 days

    Dear Nitin, Greetings from Searock, Thank you very much for choosing Searock for your stay in Kovalam. We are delighted to know that you appreciated our services, staff and the cleanliness of our hotel. We have taken note of your feedback and will ensure to live up to your expectations. And, note 11 AM check-out is the Industry Standard time . Looking forward to welcoming you during your next visit@ Kovalam

    Verified Guest 3 / 52017, 4 Sep

    Swimming pool was closed there was no basic amenities like toothebrush, toothpaste, toilet tissue

    Did you find this review helpful?Yes ()Viewed 92 times
    Searock Beach ResortManager replied in 9 days

    Dear Anish, Greetings from Searock, .Thank you for your stay and time to review us on Go Ibibo, Please note that Dental kit is not included in the Standard Non AC / Base room category rooms and it is available only in the higher category rooms as the Standard room has only budget pricing as well as budget inclusions ... We hope on your next visit you book , Deluxe / Super Deluxe rooms to feel the difference in your stay at Kovalam ...

    Verified Guest 1 / 52017, 30 Aug

    worst, pathetic, unsafe, they enter your room without permission using master key, disconnect electricity do that you cannot run air conditioners, mannerless staff, dirty rooms, smell in lobby, broken

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    Did you find this review helpful?Yes ()Viewed 97 times
    Searock Beach ResortManager replied in 3 days

    Dear Ankit, Greetings from Searock Beach Resort, Thank you for your stay and time to review us on Go Ibibo, But, indeed its a painful situation, wherein we give our best to the guest and still the same is never realised and acted otherwise. As in your case, you had switched the TV at high volume and water tap was turned on and left for the whole evening until late nite at 11.30 PM , we value electricity and water as this a resource we need to save for our coming generations and wasting the same is unlawful as being a law abiding citizen/organisation. We fully value your stay and your privacy, but the complains of high volume TV was recorded by the adjacent room guest, who were finding it so difficult due to the deeds your are mentioning to be your right. Also, you had raised voice against our staffs at the middle of the night created a scene with Racist remarks too ....it is really sad to have come across such a situation. We do understand that you are paying for the service and you have your rights on it, But you should also understand, the same way other guest in the vicinity too own those rights but when your rights are barging and bothering their privacy , do you really think its rightful ? Anyhow, we still would love you to visit us without a racist mind and stay with us, As we are one of the best well known resort with the reputation of quality and hospitality in our Industry for years now .....

    Verified Guest 3 / 52017, 27 Aug

    The location is awesome but the food rate are bit higher.

    Did you find this review helpful?Yes ()Viewed 96 times
    Searock Beach ResortManager replied in 6 days

    Dear Raghu, Greetings from Searock, Thank you for your stay and time to review us on Go Ibibo, We are pleasured to hear your positive response regarding our service and location. But, would like to inform that ours is a 3 Star hotel and pricing of the food is reasonable in comparison to the standards, may be you can have a stroll at the nearby hotels and confirm the same on your own. And, we would definitely give you better service on your next visit to Kovalam again ...

    Verified Guest 1 / 52017, 26 Aug

    worst ever hotel i visited till date. Management was so rude and they don't have any sense as to how to treat their guest. They can anytime come into your room, search the things, if a fan is also ope

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    Did you find this review helpful?Yes ()Viewed 99 times
    Searock Beach ResortManager replied in an hour

    Dear Deepika, Greetings from Searock Beach Resort, Thank you for your stay and time to review us on Go Ibibo, But, indeed its a painful situation, wherein we give our best to the guest and still the same is never realised and acted otherwise. As in your case, you had switched the TV at high volume and water tap was turned on and left for the whole evening until late nite at 11.30 PM , we value electricity and water as this a resource we need to save for our coming generations and wasting the same is unlawful as being a law abiding citizen/organisation. We fully value your stay and your privacy, but the complains of high volume TV was recorded by the adjacent room guest, who were finding it so difficult due to the deeds your are mentioning to be your right. Also, you had raised voice against our staffs at the middle of the night created a scene with Racist remarks too ....it is really sad to have come across such a situation. We do understand that you are paying for the service and you have your rights on it, But you should also understand, the same way other guest in the vicinity too own those rights but when your rights are barging and bothering their privacy , do you really think its rightful ? Anyhow, we still would love you to visit us without a racist mind and stay with us, As we are one of the best well known resort with the reputation of quality and hospitality in our Industry for years now .....

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