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Shangri-La's - Eros Hotel, New Delhi

19 ashoka road, connaught place, Delhi India 110001
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2017, 17 Oct
atShangri-La's - Eros Hotel, New Delhi
77%Guest recommend this hotel
Amit Soni6 star service with very friendly staff, Breakfast was one of the best things I have ever seen!..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    89Rooms
    • Ayurvedic Facilities
    • Suitable For Children
    • Pick Up and Drop (Rly Station, Bus Stand, Temple)
    • hot / cold water
    • Banquet Facilities
    • International Call facilities
    • wi fi
    • Exhibit Space
    • Open Air Restaurant / Dining
    • Secretarial Services
    • Wi fi (Payable)
    • Express Check-In / Check-Out
    • Smoke Detector
    • Ironing Service
    • Laundry Service Available
    • Party hall
    • Meeting Rooms
    • Wake-up Call / Service
    • Payment by Credit Card accepted
    • Restaurant
    • Conference Hall
    • Bakery
    • Daily Housekeeping
    • Parking Facilities Available
    • Air-Conditioning - Central
    • Public Restrooms
    • Doorman
    • STD / ISD
    • Baggage Room
    • Audio - Visual Equipment
    • Separate Sitting Area
    • Video conferencing
    • Speciality Restaurant
    • Spa Services Nearby
    • Non Smoking Hotel
    • Dining Hall
    • Disabled Friendly Rooms
    • Disabled Friendly Facilities
    • Smoking Rooms
    • Adjoining Rooms
    • Newspapers In Lobby
    • Safe
    • Sauna
    • Television
    • Dry Cleaning
    • Photocopying
    • Health Club / Gym Facility Available
    • Limited Parking Facility
    • Body treatments
    • CCTV
    • Airport Transfer Available / Surcharge
    • Vegetarian Food / Jain Food Available
    • Locker Facility
    • Fax Machine
    • Jacuzzi
    • Fire Safety
    • Massage Services
    • Swimming Pool
    • Electronic / Magnetic Keys
    • Courier Service
    • Air-condition
    • Pest Control Facility
    • Charging points
    • Local Tour / Travel Desk
    • Bar / Lounge
    • Yoga Hall / Classes
    • Luggage Storage
    • 24 Hour Front Desk
    • Breakfast Service
    • Extra Bed (On Request)
    • Either Early Check in /Late Check-out (Subject to Availability) up to 4 hours
    • Valet service
    • Room Service (24 Hours)
    • Free Wifi
    • Doctor on Call
    • Metal Detectors
    • AC/Heater
    • Internet Access
    • Paid Transfers
    • City Shuttle Service
    • 24 hour security
    • Conference Facility
    • Smoking Area
    • Nature Walk
    • Free Internet Access
    • Coffee Shop / Cafe
    • Taxi Services
    • Express Laundry
    • Pick up and Drop (Payable)
    • Front Desk
    • Business services
    • Concierge
    • Spa On Site - Chargeable
    • 24 hr security
    • Business Center
    • Security at All Hotel Entrances
    • Babysitting/ Child Care (surcharge)
    • Board Room
    • Lobby
    • Bus Train Air Ticketing
    • Major Credit Cards Accepted
    • Non Smoking Rooms
    • Laundry Service (Payable)
    • Lift / Elevator
    • Voicemail
    • First-Aid Kit at Front Desk
    • Car Rental
    • Beauty Salon - on charge
    • Fitness Equipment
    • Gardens
    • Medical Assistance Available
    • Wheelchairs available
    • Free WiFi
    • X-Ray Machine at Entrance
    • Executive Lounge
    • Wheelchair Accessibility - Room
    • sightseeing (Payable)
    • Intercom
    • Fire Exit Signs
    • Umbrellas
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    Location

    4.5 / 59 Reviews
    77%Guests
    Recommend
    4.3Service Quality
    4.3Amenities
    4.5Food & Drinks
    4.3Location
    4.5Cleanliness
    4.3Value For Money
    1 / 52017, 1 Oct

    very bad experience in this hotel room was not that good

    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 15 Aug

    6 star service with very friendly staff, Breakfast was one of the best things I have ever seen!

    Did you find this review helpful?Yes ()Viewed 992 times
    Shangri La S Eros Hotel New DelhiManager replied in 3 days

    Dear Mr. Soni, Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi . We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. Thank you once again for the positive feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely Shangri-La Team

    Verified Guest 5 / 52017, 13 Aug
    Did you find this review helpful?Yes ()Viewed 990 times
    Verified Guest 5 / 52017, 3 Aug
    Did you find this review helpful?Yes ()Viewed 979 times
    Verified Guest 4 / 52017, 21 Jul

    luxurious hotel but some renovation work was going on and so water leaking near elevator

    Did you find this review helpful?Yes ()Viewed 993 times
    Shangri La S Eros Hotel New DelhiManager replied in a month

    Dear Mr. Mane, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your frank and forthright feedback with us. At the outset kindly accept our sincere apologies for the inconvenience caused to you. Your observations have been addressed immediately. It is our constant and sincere endeavour to provide the best of services to our guests at all times and this stay experience is not typical of our otherwise high standards we aim to achieve. Feedback from discerning guests such as yourself help us in our quest for excellence. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back and extending exceptional service and experience. Best regards Shangri-La Team

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