Hotel Shanti Surbhi299, kavasji street, half km from market, near union bank, mahabaleshwar. Mahabaleshwar India 412806View on Map
No hot water ...toilet seat broken.. service very slow..front office desk tried hard to be helpful but some people just made us feel very unwelcome.. request you Mr Suresh to talk to your front desk a+ More
It is the worst accommodation I have ever stayed . You can't call it as a hotel rather a garage type shed with sole intention to fool people ...
Hello Krushna Swain SIr, Plz Accept our Warm Apology and req. plz clarify your issu what you faced , yours in services, suresh
Extremely delayed service. Staff is polite though. Hot Water supply issues and leaking bath tub severely impacted the experience. Though their arrangements to help us roam different places in mahabale+ More
Dear Mr. Nikhil, Please accept our sincere apologies for the inconvenience you may have experienced in respect to above massage At Hotel shantis Surbhi, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, we narrowed the cause to New Service Staff , As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again. We deeply value your relationship with Shanti's hotel surbhi and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at your massage. Yours in service, Mr. Suresh,
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