Sharmin Residencybuilding number-32, sunflower, sher-e-punjab soc, next to sai krishna rest, near sher-e-punjab gurudwara, mahakali caves road, andheri (e), mumbai Mumbai India 400093View on Map
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bakwas hotel room me baddbu aati hair staff koi maddad nahi karta bat karne ki tamiz bhi nahi . bathroom bhi bahot ganda badsheets ka to pucho mat pillows me kavar nahi free me bhi mat rukna.
Dear Mr.Sharma Greeting from Hotel Sharmin Residency We welcome complaints from our valued guests because we are humans prone to errors and complaints are the best tool to help us improve our services in an area where we fall short I apologize for the inconvenience caused during your stay that was extremely unnecessary time consuming. I am making investigation with all relevant incident why this happened !!! I promise to take prompt action and to make sure that such complaint will never occur again. Please accept my apology for what happened and look forward to your repeat visit so we can serve you with even better spirit With Warm Regards me and my staff Thank you & with kind regards, Khurshid Ali General Manager
Excellent Service. Brilliant Condition of the room. Really nice, polite and helpful staff.
Dear Mr.Anmol Greeting from Hotel Sharmin Residency Many thanks indeed for your letter of appreciation.We feel honored and gratified with your compliments and look forward to your repeat visit so we can serve you with even better spirit With warm regards from me and my staff Khurshid Ali General Manager
horrific.... i was not even provided with door lock... evergthing was messed up, dirty rooms, waited 1 hr for check in as manager was confused... i want refund.... please process it asap
i would like to inform you that management has changed before hotel name was Garden Residency now hotel name changed Hotel Sharmin Residency hence i renuvated the hotel hotel looks are changed I apologize for the inconvenience caused during your stay.Please accept my apology for what happened and look forward to your repeat visit so we can serve you with even better service Thanks & Best Regards Khurshid Ali New Management
right now, the hotel is in worst condition & couldn't stay for 1hr..
Kindly let us know the issues faced and our management would try and work towards adressing the issues.
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