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Hotel

Sharmin Residency

building number-32, sunflower, sher-e-punjab soc, next to sai krishna rest, near sher-e-punjab gurudwara, mahakali caves road, andheri (e), mumbai Mumbai India 400093
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2017, 24 Sep
atSharmin Residency
64%Guest recommend this hotel
Pankaj Sharmabakwas hotel room me baddbu aati hair staff koi maddad nahi karta bat karne ki tamiz bhi nahi . bathroom bhi bahot ganda badsheets ka to pucho mat p..Read All Reviews
₹ 1425
    Sub Total1 room for 1 nightExcludes Taxes
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    8Rooms
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      3.0 / 562 Reviews
      64%Guests
      Recommend
      2.8Service Quality
      2.8Amenities
      2.8Food & Drinks
      3.0Location
      2.8Cleanliness
      2.8Value For Money
      Verified Guest 1 / 52017, 11 Jul

      bakwas hotel room me baddbu aati hair staff koi maddad nahi karta bat karne ki tamiz bhi nahi . bathroom bhi bahot ganda badsheets ka to pucho mat pillows me kavar nahi free me bhi mat rukna.

      Did you find this review helpful?Yes ()Viewed 96 times
      Sharmin ResidencyManager replied in 2 days

      Dear Mr.Sharma Greeting from Hotel Sharmin Residency We welcome complaints from our valued guests because we are humans prone to errors and complaints are the best tool to help us improve our services in an area where we fall short I apologize for the inconvenience caused during your stay that was extremely unnecessary time consuming. I am making investigation with all relevant incident why this happened !!! I promise to take prompt action and to make sure that such complaint will never occur again. Please accept my apology for what happened and look forward to your repeat visit so we can serve you with even better spirit With Warm Regards me and my staff Thank you & with kind regards, Khurshid Ali General Manager

      Verified Guest 5 / 52017, 29 Jun

      Excellent Service. Brilliant Condition of the room. Really nice, polite and helpful staff.

      Did you find this review helpful?Yes ()Viewed 93 times
      Sharmin ResidencyManager replied in 7 hours

      Dear Mr.Anmol Greeting from Hotel Sharmin Residency Many thanks indeed for your letter of appreciation.We feel honored and gratified with your compliments and look forward to your repeat visit so we can serve you with even better spirit With warm regards from me and my staff Khurshid Ali General Manager

      Verified Guest 1 / 52017, 12 May
      Did you find this review helpful?Yes ()Viewed 95 times
      Verified Guest 1 / 52017, 27 Mar

      horrific.... i was not even provided with door lock... evergthing was messed up, dirty rooms, waited 1 hr for check in as manager was confused... i want refund.... please process it asap

      Did you find this review helpful?Yes ()Viewed 98 times
      Hotel Garden ResidencyManager replied in 2 months

      i would like to inform you that management has changed before hotel name was Garden Residency now hotel name changed Hotel Sharmin Residency hence i renuvated the hotel hotel looks are changed I apologize for the inconvenience caused during your stay.Please accept my apology for what happened and look forward to your repeat visit so we can serve you with even better service Thanks & Best Regards Khurshid Ali New Management

      Verified Guest 1 / 52017, 26 Mar

      right now, the hotel is in worst condition & couldn't stay for 1hr..

      Did you find this review helpful?Yes ()Viewed 98 times
      Hotel Garden ResidencyManager replied in 2 months

      Kindly let us know the issues faced and our management would try and work towards adressing the issues.

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