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Hotel Sheetal Palace

srno:261, laxman park, land mark: opp green park hotel, baner, pune 411 045. Pune India 411045
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2018, 25 Feb
atHotel Sheetal Palace
70%Guest recommend this hotel
Prakash KingaonkarI was asked to pay for one more day, when I checked in at about 08:00 hours and checked out at 10:30 next day despite there was availability of room. ..Read All Reviews
₹ 1275
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    20Rooms
    • Parking Facilities Available
    • Free Wifi
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    3.7 / 531 Reviews
    70%Guests
    Recommend
    3.7Service Quality
    3.6Amenities
    2.7Food & Drinks
    4.0Location
    3.1Cleanliness
    3.6Value For Money
    Verified Guest 3 / 52018, 21 Jan
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 4 Jan
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    Verified Guest 3 / 52017, 11 Jul

    I was asked to pay for one more day, when I checked in at about 08:00 hours and checked out at 10:30 next day despite there was availability of room. The hotel administration were sticking to their de

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    Did you find this review helpful?Yes ()Viewed 94 times
    Hotel Sheetal Palace Manager replied in 5 days

    Dear Sir, The guest was at the counter at 7am and not 8am as declared by him. We told him the adjustment can be done for an hour or so, but not for 5 hours, to which the guest said that they arrived early. We also agreed to take him in by 10 am, but he was not accepting it. He then contacted Red Bus and they agreed to reimburse the early check-in amount and he agreed to this and checked in at 7.15 am to be precise. We stick to our check in and check out time strictly, which probably was not taken well by the guest. We would request that, in future, the check in and check out time be told to the guest while the booking is taken, which would ease our position during the check in with the guest. Regards, Anoop Ghosh.

    Verified Guest 1 / 52017, 11 Jun

    Big NO to this hotel.sheddy rooms.pathatic service. rude staff.

    Did you find this review helpful?Yes ()Viewed 994 times
    Verified Guest 3 / 52017, 18 Feb

    Very good location, very shabby building. No lifts. Decent service quality. Decent food, but costly since the food is procured from Sheetal Palace which is the restaurant.

    Did you find this review helpful?Yes ()Viewed 97 times

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