Hotel

Hotel Signature Crest

jai bhawani society plot no 8 opp sanjeevan vidyalaya, kanchbawdi check post, panchgani Panchgani India 412805
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2017, 18 Aug
atHotel Signature Crest
80%Guest recommend this hotel
Palash JainThe DTH was showing message that please recharge to use. Bedsheets and blankets were dirty, pathetic smelling rooms and as I have booked a room for 3 ..Read All Reviews
₹ 2000
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
Lowest Price Guarantee
12:00Check In
10:00Check Out
14Rooms
  • Extra Mattress (On Request)

Location

3.8 / 5193 Reviews
80%Guests
Recommend
3.8Service Quality
3.6Amenities
3.5Food & Drinks
4.0Location
3.6Cleanliness
3.9Value For Money
Verified Guest 3 / 52017, 14 Aug
Did you find this review helpful?Yes ()Viewed 5 times
Hotel Signature CrestManager replied in 2 days

Dear Sir, Thank you for your positive review and we look forward to welcoming you again. Regards, Claudia Rodrigues

Verified Guest 1 / 52017, 14 Aug

The DTH was showing message that please recharge to use. Bedsheets and blankets were dirty, pathetic smelling rooms and as I have booked a room for 3 they provided me a cheap and low grade dirty matre

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Did you find this review helpful?Yes ()Viewed 41 times
Hotel Signature CrestManager replied in 3 days

Thank you Mr.Palash for taking the time to give feedback. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I am extremely sorry that your expectations were not met, which is disappointing for us.I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. The room allotted to you was the standard lower ground floor. The monsoons bring along dampness and its odour which is unavoidable at hill stations and can be taken care of if guests bring it to our notice. We hope that you give us another opportunity to serve you when you travel back to Panchgani. Claudia, Reservation manager

Verified Guest 3 / 52017, 6 Aug

Very good budget hotel with great views of the surrounding!!

Did you find this review helpful?Yes ()Viewed 99 times
Hotel Signature CrestManager replied in 20 hours

Dear Dwipayan, Thank you for sparing the time to share the experience of your stay at The Signature crest. We take great pride in the fact that we have been voted No.1 in budget hotels category. We always try to deliver the finest services at affordable price and I am glad that we could accomplish this goal during your visit. The team is greatful to you for your praise and seek the pleasure of welcoming you back soon. Best regards, Claudia Rodriguez, Reservation Manager

Verified Guest 1 / 52017, 24 Jul

Very poor treatment to guests no courtesy, not even Good Morning/Hello/Bye to customers.Rooms are just OK types.Charging additional for Valley view room.Dirty empty jug was kept in Room.When We asked

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Did you find this review helpful?Yes ()Viewed 96 times
Hotel Signature CrestManager replied in 6 hours

Dear Guest, Thank you for posting a review about your stay. We are disappointed to note from your comments that we failed in providing you a favorable stay experience and sincerely apologize for any inconvenience you faced. We have addressed the Jug cleanliness issue, and , spoken with the employee in question.Sometimes, children keep their toys or food items at the lobby. I wish you would have made the complaint during the stay so that we could addressed all these issues. Hope your stay in Panchgani was otherwise enjoyable and hope to see you back some day. Claudia Rodrigues.

5 / 52017, 23 Jul

The hotel is set on a location which has a beautiful view with lush greenery and view to a water body. Rooms are comforting and are also clean. Food was lipsmacking and yummy. The breakfast has the o

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Did you find this review helpful?Yes ()Viewed 87 times
Hotel Signature CrestManager replied in 8 hours

Dear Miss Divya,Thank you for sparing your valuable time to review The signature crest, Panchgani on Goibibo.Total Guest Satisfaction is our main concern, and I am so glad to read that we met your expectations.We look forward to another opportunity in the near future to exceed your expectation and provide you with "wow" service. Sincerely, Claudia Rodrigues

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