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Hotel

Hotel Silk City

s 20/53 - 4-5, buddha vihar colony, cantonment, mall road, varanasi Varanasi India 221002
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2017, 19 Oct
atHotel Silk City
85%Guest recommend this hotel
Vineet SahniWorst hotel, over priced food, unhelpful staff and through out d day and night construction work was going on and they were least apologetic about it...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    24Rooms
    • Photocopying
    • AC/Heater
    • Ironing Service
    • Safe
    • Extra Mattress (On Request)
    • Packed Lunches
    • wi fi
    • Reception
    • Conference Hall
    • Extra Bed (On Request)
    • 24 hour security
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    Location

    4.1 / 5175 Reviews
    85%Guests
    Recommend
    4.0Service Quality
    4.1Amenities
    4.1Food & Drinks
    4.1Location
    4.3Cleanliness
    4.1Value For Money
    Verified Guest 2 / 52017, 15 Oct

    Worst hotel, over priced food, unhelpful staff and through out d day and night construction work was going on and they were least apologetic about it. In any case there should be no construction work

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    Did you find this review helpful?Yes ()
    Hotel Silk CityManager replied in a day

    Dear Guest, Greetings from Hotel Silk City Varanasi !!! Thank you for the feedback and for the suggestion which is required for the our business future . Our team always endeavors to provide best in class services to the guest. We are glad you relished your stay , we eagerly look forward to your next visit. Hope to welcome you back soon. Yours Sincerely Team Hotel Silk City

    Verified Guest 1 / 52017, 14 Oct

    Booked Hotel with free breakfast fast but was surprised to see that there was no buffet breakfast in the morning. Service was very slow .Overall not value for money, won't recommended anyone to stay a

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    Hotel Silk CityManager replied in 6 hours

    Dear Guest Greetings from Hotel Silk City Varanasi !!!! We would like to inform you that , Buffet Breakfast Depending upon occupancy if occupancy in down they we do not place breakfast in buffet but we served elaborate breakfast as per standard .Once again sorry for the incident and on behalf of entire Hotel Silk City i am ensuring you for the best of services in all respect. And thank you for the information given by you as we believe that "COMPLAINTS ARE BLESSINGS IN DISGUISE" and being an old company of ours i hope that definitely you will be giving us one more chance to improve our standard. Team Hotel Silk City Varanasi

    Verified Guest 3 / 52017, 13 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 2 / 52017, 12 Oct

    Very bad service by the house keeping and from the restaurant

    Did you find this review helpful?Yes ()
    Hotel Silk CityManager replied in 4 hours

    Dear Sir, Greetings!! Thanks for sharing your valuable reviews. We will look into this matter. Hope to give you better service next time. With thanks & regards

    Verified Guest 3 / 52017, 11 Oct
    Did you find this review helpful?Yes ()

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