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Hotel

Silver Oaks

bundla tea estate, palampur overlooking the saurabh van vihar,the boating lake and the neugal khad Palampur India 176061
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2017, 23 Oct
atSilver Oaks
71%Guest recommend this hotel
Vishal KumarThis hotel is located in kind of a remote village of Palampur. Although the view from the hotel is good with the Beas river flowing on the other side ..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    18Rooms
    • Outdoor Activities
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    4.0 / 57 Reviews
    71%Guests
    Recommend
    4.2Service Quality
    3.8Amenities
    3.7Food & Drinks
    3.8Location
    3.7Cleanliness
    3.8Value For Money
    Verified Guest 5 / 52017, 16 Oct
    Did you find this review helpful?Yes ()
    Silver OaksManager replied in 10 hours

    Sir, Thank You for your appreciation of your experience at Silver Oaks... You enjoyed your 4 days at Silver Oaks and Palampur..... We would like very much to welcome your family again, and your relatives and friends who would enjoy the environment and facilities that you enjoyed during your extended stay at Palampur. You have encouraged us tremendously....as you had stayed with us, when we were Sold Out for all those very days ....we were stretched to our maximum....we still managed to keep you very HAPPY..... Sir, Thank You !!!!!!

    Verified Guest 2 / 52017, 5 Oct

    This hotel is located in kind of a remote village of Palampur. Although the view from the hotel is good with the Beas river flowing on the other side of the road, and mountains surrounding the hotel,

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    Silver OaksManager replied in 35 minutes

    The Hotel grounds are floodlit…. and is well litup all night….There are street lights from Palampur Town for the 2 km drive through Tea Gardens to our location…The centre of town is 2.5 km away…..There are many restaurants in town…starting a km away….We are on the outskirts of town …..in the beautiful countryside…..with residences along the roadside…. Silver Oaks makes available fresh food made to your request….as briefed by you…..We are disappointed that we were not upto your expectations. If you had interacted with the staff they would have acquainted and guided you with the surroundings…..Silver Oaks is located in the Bundla Tea Estate on the clifftop overlooking the Saurab Van Vihar…..

    Verified Guest 1 / 52017, 3 Oct

    this was the WORST experience of my travel life. We'd booked the two separate rooms on ground floor  but the hotel upgraded one room on 1st Floor without giving any intimation to us. When we reached t

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    Silver OaksManager replied in 12 days

    We request you to be more forthcoming ......you made reservations separately.....when you next visit Silver Oaks , we would offer interconnecting rooms.....we always give interconnecting, or, adjacent rooms whenever 2 rooms are booked together by guests.....It was not possible for us to offer you adjacent rooms when you Check In after all the guests have occupied all the other rooms in the hotel....

    Verified Guest 4 / 52017, 30 Sep

    F&B menu need to be enhanced along with improvement in service time. Rest is fantastic

    Did you find this review helpful?Yes ()
    Silver OaksManager replied in 22 minutes

    Sir, Thank You for your appreciation of Silver Oaks.... We keep improving our menu all the time.... We also arrange items that are not on the menu..... We put together fresh food which takes time.... We always request our guests to order well in advance.... to ensure good service, and good food.... please do give us time.... Thanking You.... Suresh

    Verified Guest 5 / 52017, 17 Jun

    One of the best hotels in Palampur, due to good rooms, good location, nearness to Saurabh Van Vihar the most beautiful destinations of Palampur. You can sit, take evening and morning walks in the very

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    Did you find this review helpful?Yes ()Viewed 99 times
    Silver OaksManager replied in 3 days

    Ms Anisha Moonat .....Thank You for your appreciation of are simple amenities ....do stay with us again.....do tell your friends about Silver Oaks

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