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smart inn

Shivaji Nagar, Deccan Gymkhana Pune India 411004
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2018, 22 Jun
atsmart inn
20%Guest recommend this hotel
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    • Parking Facilities Available
    • Extra Mattress (On Request)
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    2.7 / 510 Reviews
    2.8Service Quality
    5.0Food & Drinks
    2.8Value For Money
    Verified Guest 1 / 52018, 13 Jun
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    Verified Guest 3 / 52018, 11 Jun
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    Verified Guest 4 / 52018, 6 Jun

    Overall hotel experience was good only the thing is there was unavailbilty of Telephones in room.

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    Smart InnManager replied in 13 hours

    Dear Mr. Shikare, At the outset, we are glad you had a good experience and sincerely regret that the telephone line was not working near the bed. We did check and found that the line was indeed dead but the telephone socket at the study table was still working. However, we do not expect that you would know this and only wish you had brought it to our attention at the hotel and we would have attended to it immediately to avoid the inconvenience. In keeping with our 100% Satisfaction Guarantee, if you have felt the issue left you dissatisfied, please do let us know and we will refund your stay amount immediately. Once again our sincere apologies and assure you a comfortable stay without any lapse on your next visit. Thank you, Best regards, Smart Inn Team

    Verified Guest 3 / 52018, 5 Jun
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    Verified Guest 3 / 52018, 3 Jun
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