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Hotel

Hotel Snow Land

Sonamarg, Ganderbal Sonamarg India 191203
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2018, 19 Jul
atHotel Snow Land
80%Guest recommend this hotel
Jay OjhaThe location is awesome. Overall ambience is very good. But we had a few issues with housekeeping. we had to call several times to get the room cleane..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    58Rooms
    • wi fi
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    4.0 / 562 Reviews
    80%Guests
    Recommend
    3.8Service Quality
    3.9Amenities
    3.8Food & Drinks
    4.4Location
    4.3Cleanliness
    4.1Value For Money
    Verified Guest 1 / 52018, 2 May

    I had booked rooms in Snowland but was moved to its budget wing called Sindh without any intimation. the toilets were unclean, towels were dirty. service was disastrous.. food was no up to the mark...

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    Did you find this review helpful?Yes ()
    Hotel Snow LandManager replied in 2 hours

    we are sorry to learn that your stay with us has not been a satisfactory one.we have noted the shortcomings pointed out by you with a grave concern. we are definitely looking into it to get them addressed.we assure you that you will find us upto your expectations incase you give us a chance to serve you again. tnx for your valuable feedback.

    Verified Guest 3 / 52017, 30 Sep
    Did you find this review helpful?Yes ()
    Hotel Snow LandManager replied in 20 days

    tnx for your feedback.we will definitely improve upon the areas rated lowly

    5 / 52017, 29 Aug

    Awesome Hotel & Service very beautiful plc

    Did you find this review helpful?Yes ()Viewed 7 times
    Hotel Snow LandManager replied in 18 hours

    tnx for reviewing us positively. we look forward to see you again to serve you even better

    Verified Guest 1 / 52017, 20 Aug

    Poor food,poor services,it is better to book any guest house Rather this hotel.

    Did you find this review helpful?Yes ()Viewed 99 times
    Hotel Snow LandManager replied in 17 hours

    we are sorry to learn that unlike most of our guests your experience with us has not been a satisfactory one. we will surely analyse ur feedback for improvement of customer service

    Verified Guest 5 / 52017, 2 Mar
    Did you find this review helpful?Yes ()Viewed 97 times

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