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Ssapphires Hospitalities (Sun Height 1304)

1304 sun height tower, near suncity complex, gandhi nagar, ads marg, mumbai 400076. Mumbai India 400076
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2017, 17 Dec
atSsapphires Hospitalities (Sun Height 1304)
0%Guest recommend this hotel
Jatin BhattI have booked this property for 3 nights 7th,8th & 9th when I landed I got the cal from a owner saying he is shifting me to other property as this one..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
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    4Rooms
    • Limited Parking Facility
    • Non Smoking Rooms
    • Function Room
    • Internet Access
    • Room Service(Limited Hours)
    • 24 Hour Front Desk
    • Reception
    • Parking Facilities Available
    • Front Desk
    • Parking (Complimentary)
    • Room Service (24 Hours)
    • Daily Housekeeping
    • Smoking Rooms
    • Parking (nearby)
    • 24 hour reception
    • ceiling fan
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    2.1 / 53 Reviews
    0%Guests
    Recommend
    2.1Service Quality
    2.1Amenities
    1.3Food & Drinks
    2.1Location
    1.3Cleanliness
    2.1Value For Money
    Verified Guest 1 / 52017, 7 Dec

    I have booked this property for 3 nights 7th,8th & 9th when I landed I got the cal from a owner saying he is shifting me to other property as this one is occupied which kind of response you are expect

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    Verified Guest 1 / 52017, 25 Jan

    **, it turns out to be a shady place, two apartments in a residential building joined together and offering extremely small rooms per guest. The staff present there has no idea of things, booking or g

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    Did you find this review helpful?Yes ()Viewed 97 times
    Ssapphires Hospitalities Sun Height 1304Manager replied in an hour

    Dear Vipul , Thank you for your comments on the apartment/hotel that we provide. I think you failed to understand the serviced apartment concept in the travel industry. When you book a room in a hotel, you do not get the whole hotel to yourself but rather a room, and that is the same concept followed in the serviced apartment industry. In fact the advantage is that along with your room, you have a homely atmosphere, which provides you a additional movement / usage space of the Living room and a 24 x 7 housekeeper service. As promised a room was provided to you in a 4 bedroom apartment and in the other rooms guests of other corporates were occupying the rooms. We have not cheated you in any aspect. It is nothing but your misconception that a whole 3/4 bhk apartment was to be provided to you at the cost that you were paying. I am surprised that my explanation to you was deemed rude by yourself. Our company policy is "Athithi Devo Bhavo" and we follow the adage with sincereity.

    Verified Guest 3 / 52016, 4 Dec

    It's fine but hospitality is not upto the mark,planing to stay next time onwards with ulternate place

    Did you find this review helpful?Yes ()Viewed 721 times
    Ssapphires Hospitalities Sun Height 1304Manager replied in 23 days

    Dear Vinod Kumar Sir, Thank you so much for your honest feedback. Ssapphires Hospitality is a very nice place for a comfortable stay for vistors coming to Powai area in Mumbai. we will definitely improve our services to match your expectations in future. Looking forward to hosting you again in near future.

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