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Hotel

Star Residency (Free Airport Transfers)

opposite mayur plaza, raja restaurant bar, military road, marol, andheri east, maharashtra Mumbai India 400059
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2017, 20 Oct
atStar Residency (Free Airport Transfers)
73%Guest recommend this hotel
Sudhanshu Mahajanno locking mechanism was available in the bathroom. cockroaches were all over in the room including on the bed. water loging in the washbasin. Dustbin..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    16Rooms
    • Photocopying
    • Free WiFi
    • ceiling fan
    • Extra Mattress (On Request)
    • wi fi
    • Parking (Complimentary)
    • Reception
    • Extra Bed (On Request)
    • 24 hour security
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    3.2 / 563 Reviews
    73%Guests
    Recommend
    3.2Service Quality
    3.0Amenities
    2.8Food & Drinks
    3.1Location
    2.7Cleanliness
    3.2Value For Money
    Verified Guest 2 / 52017, 7 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 1 Oct
    Did you find this review helpful?Yes ()
    Star Residency Free Airport TransfersManager replied in 38 minutes

    Dear Mr Khare, Thank you for your positive review. It is a big motivation for all of us. Please allow us a chance to serve you again on your next visit to Mumbai.

    Verified Guest 4 / 52017, 22 Sep
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 20 Sep

    no locking mechanism was available in the bathroom. cockroaches were all over in the room including on the bed. water loging in the washbasin. Dustbin was non functional. service was pathetic as well

    + More
    Did you find this review helpful?Yes ()Viewed 30 times
    Star Residency Free Airport TransfersManager replied in 3 days

    Hello Sudhanshu, we apologise for the experience you've had, please treat this as an isolated incident and have communicated your concerns with the hotel's owner. We assure you we will improve our service and overall cleanliness of the hotel as well.

    Verified Guest 1 / 52017, 10 Sep
    Did you find this review helpful?Yes ()Viewed 72 times

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