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Hotel

Summer Plaza Resort

Khingar Road, Panchgani, Maharashtra Panchgani India 412805
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2018, 17 Oct
atSummer Plaza Resort
56%Guest recommend this hotel
Nirav GosaliaWe stayed at this hotel Summer Plaza in Feb. 2018. This hotel is literally cracking. Their infrastructure has not been maintained and is in shambles..Read All Reviews
₹ 4000
    Sub Total1 room for 1 nightExcludes Taxes
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    11:00Check In
    09:00Check Out
    3Rooms
    • Air-condition
    • Multi Lingual Staff
    • Charging points
    • Local Tour / Travel Desk
    • Secretarial Services
    • Front Desk
    • Welcome Drinks
    • Swimming Pool
    • Restaurant
    • Jacuzzi
    • Room Service (24 Hours)
    • 24 Hour Front Desk
    • Health Club / Gym Facility Available
    • Mini Theatre
    • Business Center
    • Laundry Service (Payable)
    • Lift / Elevator
    • Parking Facilities Available
    • Airport Transfer Available / Surcharge
    • Games Zone
    • Gardens
    • Medical Assistance Available
    • Board Room
    • Internet Access
    • Newspapers In Lobby
    • Fax Machine
    • sightseeing (Payable)
    • Conference Facility
    • Fire Exit Signs
    • Free Internet Access
    • Doorman
    • Locker Facility
    • Laundry Service Available
    • Power Backup
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    What our guests say

    NG Nirav Gosalia
    2 /5

    We stayed at this hotel Summer Plaza in Feb. 2018. This hotel is literally cracking. Their infrastructure has not been maintained and is in shambles. Also, this property is over

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    Manager replied in 20 days

    Dear Guest, Sorry for the inconvenience caused by you request you to kindly give us a chance to serve you again.

    KS Kisan Shende
    3 /5

    Service issue like u have selected executive suit but it don't have bath tough... So many confusion while check in. Food is costly but good and higenic.

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    Manager replied in 2 days

    Dear Guest, Thank for your feedback and sorry for the inconvenience faced by you.

    MS Mayur Sarpal
    1 /5

    This is worst experience as hotel did not informed me in advance that room is not available. When I mailed them one day before the trip they stay it's not available. ..My whole

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    Manager replied in 2 months

    Dear Guest, Sorry for the inconvenience caused by you request you to kindly give us a chance.

    PU Prstik U
    1 /5

    very bad experience worst food and staff was unhelpful. managment specially ( manojbhai ) is very bad and they dont know how to talk to a guest. and the food is very costly and tas

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    Manager replied in 2 months

    Dear Guest, Sorry for the inconvenience caused by you request you to kindly give us a chance.

    NN Nikhil Niks
    5 /5

    Enjoy alot very good place for family. Food is good.place is very clean n good. Service is very good.

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    Manager replied in 2 months

    Dear Guest, Thank you for your positive feedback.Hope we will see you again.

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    Nirav Gosalia2018, 14 Feb
    atSummer Plaza Resort

    We stayed at this hotel Summer Plaza in Feb. 2018. This hotel is literally cracking. Their infrastructure has not been maintained and is in shambles. Also, this property is over priced considering the overall amenities and service. Food is very good, am being honest here. We had only breakfast. It was A la cart considering only there were 2 or 3 families staying incl. my family. This property has very little of valley view and that too is going to be blocked soon with the upcoming bungalows ahead of it facing the valley. However, you can enjoy the birds chirping in the morning and evenings from the nearby trees. Gym is very good and I did use the Gym. There was no one to tend to at the swimming pool and was deserted. Room service was slow and we had to call up thrice for the complimentary water bottle orders. The children playground has become very precarious due to the cracks and dents on the playground equipments. Front staff was polite and courteous. However, we had a BAD experience with the owner (some jerk named Dinesh or something) who was in his night dress flaunting Gold chains and accessories seated snobbishly at the reception. When we requested him to change the allotted room to one nearer to the valley view since the previous room had cracks and cobwebs, he ineptly taunted us whether we are here for our room stay or to become an 'architect'. . The matter was resolved only when he left and the front desk staff conceded to our demand. He too was not aware of the views of the room. The owner is an arrogant nerd. It did not matter to him that his hotel was running 95% empty on a Saturday night yet his hubristic nature was killing his own adventure. Simple advice - Show the nerd the answer - avoid this hotel.

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