Hotel

Hotel Surendra Vilas

240, zone-1, in front of db mall bhopal-462011 0755-4272222 Bhopal India 462011
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2017, 21 Aug
atHotel Surendra Vilas
80%Guest recommend this hotel
Rahul NandakumarReception staff was rude. They keep calling the guests before the check out time to ensure the guests don't extend their stay even for 5 minutes.. Als..Read All Reviews
₹ 3495
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
10:00Check Out
47Rooms

    Location

    4.1 / 5300 Reviews
    80%Guests
    Recommend
    4.1Service Quality
    4.1Amenities
    4.0Food & Drinks
    4.4Location
    4.2Cleanliness
    4.1Value For Money
    Verified Guest 1 / 52017, 18 Aug

    Reception staff was rude. They keep calling the guests before the check out time to ensure the guests don't extend their stay even for 5 minutes.. Also food was pathetic. :-(

    Did you find this review helpful?Yes ()Viewed 5 times
    Hotel Surendra VilasManager replied in 2 hours

    Dear Sir, You had made a booking from 17th Aug.,2017 to 18th Aug.,2017. But you check-in on 18th Aug.,2017 at 07:28 AM, as per norms and hotel check-out time is 10 AM. We have extended your checkout time and you had check-out at 12:08 PM. We are totally sold out on 18th Aug.,2017 due to some group booking. Sorry for the inconvenience.

    Verified Guest 5 / 52017, 15 Aug

    nice centrally located..clean room. good food.. friendly staff.. value for money

    Did you find this review helpful?Yes ()Viewed 5 times
    Hotel Surendra VilasManager replied in 3 hours

    Thank you so much for taking the time and effort in sharing such gracious comments. We are delighted to read your compliments and the team is delighted to know your appreciation . I thank you once again and look forward to the pleasure of welcoming you back. Warmest regards Replied by Bharat Singh Jadaun (Hotel General Manager)

    Verified Guest 4 / 52017, 14 Aug

    Good location...

    Did you find this review helpful?Yes ()Viewed 8 times
    Hotel Surendra VilasManager replied in a day

    Thank you so much for taking the time and effort in sharing such gracious comments. We are delighted to read your compliments and the team is delighted to know your appreciation . I thank you once again and look forward to the pleasure of welcoming you back. Warmest regards Replied by Bharat Singh Jadaun (Hotel General Manager)

    Verified Guest 5 / 52017, 12 Aug
    Did you find this review helpful?Yes ()Viewed 65 times
    Verified Guest 5 / 52017, 9 Aug

    Excellent Service with amazing ambience .Deserves +5 rating.

    Did you find this review helpful?Yes ()Viewed 88 times
    Hotel Surendra VilasManager replied in 2 hours

    Thank you so much for taking the time and effort in sharing such gracious comments. We are delighted to read your compliments and the team is delighted to know your appreciation . I thank you once again and look forward to the pleasure of welcoming you back. Warmest regards

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