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Surya Palace City Center

C1/7 1/8 Sector 31 Noida NOIDA India 201301
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Hotelier Photos29 Photos
  • Entrance
  • Event Hall
  • Event Hall
  • Bathroom 1
  • surya-palace-noida-event-in-refurbished-hall
Travellers Photos7+ Photos
  • Room
  • Bathroom
  • Interior
  • Dining
  • Interior
2018, 23 Jun
atSurya Palace City Center
51%Guest recommend this hotel
Avinash KumarOld persons were available at the reception and they were still using the old technology. They were demanding the hard copy of the online booking rece..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    13:00Check In
    12:00Check Out
    • Conference Facility
    • Audio - Visual Equipment
    • Wifi
    • wi fi
    • Business Center
    • Board Room
    • Internet Access
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    2.8 / 533 Reviews
    2.9Service Quality
    2.9Food & Drinks
    2.9Value For Money
    Verified Guest 4 / 52018, 24 May
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    Verified Guest 5 / 52018, 6 May
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    Verified Guest 1 / 52018, 2 May

    very cery very bad hotel i ll not recommend anyone

    Did you find this review helpful?Yes ()
    Surya Palace City CenterManager replied in 9 days

    Dear Anikpreet, you have not provided any information along with your recommnedation to othesrs. You tried to check in early at 11.30am despite check in time being 1pm onwards. We had been fully booked the night before and guests can check out up to 12 noon, as soon as a room was vacated and cleaned we check you in. This was done in error however as had our reception staff k own you were an unmarried couple which is strictly against our policy we would have turned you away. You have used the room only during the day and checked out in the evening hours and not utilised any facilities. Since you are a guest who would otjerwise have been refused we do not consider your rating to be of value and we trust that other potential guests will also ignore the same

    Verified Guest 1 / 52018, 15 Apr
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    Surya Palace City CenterManager replied in an hour

    Dear Mr Chaudhary We have sent our manager to speak with you as we are unaware of any specific issues you have faced. The rooms have been issued as per your choice at the time of check in. No complaints have been received about food items (you did not eat in house last night and breakfast you have taken and not given any feedback to staff) and you were given duvets in place of the blankets upon your request.

    Verified Guest 4 / 52017, 26 Nov
    Did you find this review helpful?Yes ()

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