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Hotel

Surya Vilas Palace

national highway 11, nagla gopal rural, fatehpur sikri road Bharatpur India 321001
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2018, 20 Feb
atSurya Vilas Palace
57%Guest recommend this hotel
Gaurav Tanejabathroom are full of foul smell , you don't get any hot water and quality of batting water is real hard water..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    38Rooms
    • Baggage Room
    • ceiling fan
    • Outdoor Parking - Secured
    • Extra Mattress (On Request)
    • wi fi
    • Multi Cuisine Restaurant
    • Charging points
    • Taxi Services
    • Swimming Pool
    • hot / cold water
    • Suites
    • Front Desk
    • Laundry Service Available
    • 24 hour security
    • Catering
    • Business Center
    • Either Early Check in /Late Check-out (Subject to Availability) up to 4 hours
    • Free Parking
    • Room Service (24 Hours)
    • Conference Hall
    • 24 Hour Front Desk
    • Lobby
    • Wake-up Call / Service
    • Free Wifi
    • Laundry Service (Payable)
    • Doctor on Call
    • CCTV
    • Porter Services Available
    • Daily Housekeeping
    • Gardens
    • 24 hour reception
    • 24 hours power back-up
    • Parking Facilities Available
    • Free WiFi
    • Internet Access
    • Paid Transfers
    • Internet Access - Surcharge
    • sightseeing (Payable)
    • Conference Facility
    • Reception
    • Free Wifi in Common Area
    • Public Restrooms
    • Free Internet Access
    • Newspapers In Lobby
    • Power Backup
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    Location

    3.2 / 533 Reviews
    57%Guests
    Recommend
    3.2Service Quality
    3.2Amenities
    3.4Food & Drinks
    3.7Location
    3.5Cleanliness
    3.3Value For Money
    Verified Guest 1 / 52017, 25 Dec

    bathroom are full of foul smell , you don't get any hot water and quality of batting water is real hard water

    Did you find this review helpful?Yes ()
    Surya Vilas PalaceManager replied in 4 days

    Appologies for the same that but we all are suffering from this Hard Water issues.

    Verified Guest 4 / 52017, 9 Dec

    The service could have been much better.

    Did you find this review helpful?Yes ()
    Surya Vilas PalaceManager replied in 18 days

    Dear Mam, Thank you for the feedback, we will definitely improve on the same.

    Verified Guest 2 / 52017, 22 Oct

    food is bad. staff is lazy & rude. no hot water in taps in winters. takes min 30min even to get drinking water to room.

    Did you find this review helpful?Yes ()
    Surya Vilas PalaceManager replied in 2 months

    Apologies if this happened. We are trying host you better n better everyday

    Verified Guest 5 / 52017, 14 Oct
    Did you find this review helpful?Yes ()
    Surya Vilas PalaceManager replied in 2 months

    Thank you.

    Verified Guest 3 / 52017, 3 Oct
    Did you find this review helpful?Yes ()

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